Fiber Operations Tech

Uniti • Mobile, AL

4d • Onsite

About The Position

The Fiber Operations Technician are responsible for working rotating shifts for the Splicing Command and Control team. The technician will optimize system operation and resource utilization (NOC), perform network system analysis and planning, and provide assistance/guidance to Splicers and Technicians in the field. This is primarily a support position.

Requirements

• 2-5 years NOC experience or equivalent
• Proficiency in utilizing the majority of the 32 different NMS/EMS systems and network platforms operated by Uniti. This includes devices at the Layer 1, 2, and 3 within the network.
• Logical thought and troubleshooting
• Customer focused with de-escalation skills

Nice To Haves

• College degree preferably in the field of IS/IT is a plus
• Certifications in/on various platforms/technologies are beneficial

Responsibilities

• Network surveillance which entails monitoring of critical paths and systems that comprise the Uniti network
• Handle escalations from NOC Tier 1
• Some circuit writing and provisioning responsibilities in areas of the network
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree