Fiber Installation Technician

ManpowerGroup WorkMyWay • Dayton, OH

10h • $20 - $24 • Onsite

About The Position

The Fiber Installation Technician installs, modifies, repairs, and disconnects cable services, including video, data, and telephone. The role involves hands-on field work installing, maintaining, and troubleshooting fiber-optic and coaxial cable systems and related equipment. In certain service areas, technicians support dual-platform environments using both coaxial and fiber technologies. All work must follow established safety policies, procedures, and regulatory guidelines.

Technicians work at customer locations and assigned job sites, traveling and driving daily. The position involves indoor and outdoor work, exposure to extreme weather and moderate noise, and work around construction areas, animals, and the public. The role requires working at heights and on varied terrain while carrying tools and equipment. Schedules may vary and can include 10-hour days, weekends, evenings, holidays, and overtime; hours fluctuate during the year, with the busiest period in summer.

MasTec Advanced Technologies offers paid training focused on safety, customer service, technology, products, and on-site sales techniques, along with tools, a uniform, a work van, and a gas card. The company describes the work environment as highly independent and notes a promotion path to Field Technician Supervisor and Site Manager.

Requirements

• High school diploma or GED.
• Previous experience in fiber-optic cable installation and FTTH deployment.
• Knowledge of fiber splicing and termination techniques.
• Familiarity with FTTH equipment and hardware.
• Strong problem-solving skills and attention to detail.
• Ability to work independently, prioritize tasks, and organize effectively.
• Ability to communicate clearly and professionally in English, verbally and in writing, with employees, customers, and suppliers.
• Ability to walk on varied terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and a fully loaded tool belt.
• Ability to safely use weight-bearing equipment, including gaffs, safety harnesses, and ladders, within equipment weight limits.
• Ability to measure distances accurately and distinguish wire sizes and colors.
• Ability to carry, climb, and operate an approximately 32-foot, 90-pound extension ladder; climb poles with gaffs, hooks, and a climbing belt; and work from poles and roofs.
• Ability to make cable connections in tight spaces by bending, reaching, and twisting, and to work with small components and wires.
• Ability to work while standing for 50–70% of the time and to meet the stated physical demands, including lifting 60–80 pounds and climbing 28–36-foot ladders.
• Ability to use handheld communication devices and applications, computer systems and software, consumer and commercial communications devices, and job-related test equipment such as signal-level and ohm meters.
• Moderate understanding of IP networks and basic understanding of Time Division Multiplexing (TDM).
• Ability to complete documentation accurately and read maps to identify routes to customer homes.
• Ability to safely operate a company vehicle and travel to and from assigned territories and facilities, including during inclement weather.
• Ability to work outdoors for extended periods in any season and in inclement weather.
• Ability to use basic cable-installation and hand tools, including electric drills, hammers, wrenches, and screwdrivers; operate ladders and bucket trucks as required; and climb with appropriate safety equipment.
• Ability to read general system layouts from blueprints and basic knowledge of mathematics.
• Knowledge of the National Electrical Code (NEC), National Electrical Safety Code (NESC), Occupational Safety and Health Act (OSHA), applicable state and local codes including G.O. 95 and G.O. 128, and CATV installation policies and procedures.
• Ability to manipulate connectors, fasteners, and wire and work in areas with moderate noise.
• Regular, consistent, and punctual attendance; ability to work nights and weekends, variable schedules, and overtime as necessary.
• Ability to meet the vision requirements, including close and peripheral vision and focus adjustment, and to manipulate objects such as pens, keyboards, and a mouse.
• Valid driver's license and acceptable background and driving records; must pass pre-employment drug, criminal-background, and motor-vehicle-record checks.
• Ability to work a flexible schedule that includes weekends or evenings.
• Physical fitness and ability to work in varying environmental conditions.

Nice To Haves

• Technician training or certification in fiber optics.

Responsibilities

• Install, splice, and terminate fiber-optic cables and connectors indoors and outdoors, routing and organizing cables to industry standards.
• Test installed fiber-optic connections, perform quality checks, identify problems, and resolve them.
• Maintain and repair fiber-optic equipment and network infrastructure; respond promptly to outages and restore connectivity.
• Record installations, repairs, equipment used, and network configurations, and generate accurate reports.
• Interact professionally with customers, address inquiries, explain service options, and provide technical support as needed.
• Follow safety practices and policies, and report accidents, losses, injuries, or property damage to the supervisor and customer according to established policies.
• Collaborate with colleagues and other teams to resolve technical issues and coordinate network expansion projects.
• Manage inventory accurately, including device counts and records.
• Maintain and update job knowledge through educational opportunities, technical publications, and up-training.
• Take personal accountability, demonstrate ethics, honesty, initiative, flexibility, and responsibility, and seek opportunities to add value.
• Accurately report all time worked and raise related questions, issues, or concerns with management or human resources.
• Provide high-quality service to promote customer satisfaction.
• Maintain punctual, regular, and consistent attendance and self-monitor performance through scorecard reports.
• Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Mentor new employees as needed, attend scheduled team meetings, and cross-train on additional services to meet customer demand.
• Represent MasTec Advanced Technologies and its partner professionally, including showing identification and wearing the proper uniform.
• Perform general clerical work, such as filing, copying, and mailing, and other duties as assigned.

Benefits

• Competitive wages of $20–$24.
• Paid training focused on safety, customer service, technology, products, and on-site sales techniques.
• High-quality tools, uniform, work van, and gas card.
• Medical, dental, and vision benefit options.
• 401(k) with company match.
• Employee stock purchase plan.
• Paid time off.
• Highly independent work environment.
• Promotion path to Field Technician Supervisor and Site Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED