Fiber I&R Technician - New York

CS Contract SolutionsRochester, NY
$104,000 - $208,000Onsite

About The Position

Conexa Technologies, a subsidiary of CS Contract Solutions, LLC., is seeking an experienced Fiber I&R Technician for the installation and repair of residential and commercial telecommunications equipment throughout the state of New York. This is a full-time, production-based role. CS Contract Solutions specializes in long-term, project-based staffing solutions for telecommunications projects across 24 states, employing over 350 technicians, engineers, and construction specialists.

Requirements

  • High school diploma or equivalent such as the GED from an accredited educational institution.
  • 1+ year Fiber optic internet and home phone service experience.
  • Must have own company required tools and safety equipment to perform the job.
  • Must have own truck, van, or SUV with a ladder rack and minimum liability insurance of 100/300/100.
  • Android smartphone, Samsung Galaxy S23 smartphone or newer, is required.
  • Laptop with Microsoft Excel is required.
  • Lift up to 80lbs unassisted.
  • Effective communication skills and ability to multi-task.
  • Excellent interpersonal skills and teamwork.
  • Must pass background check, MVR screen, and drug test.
  • Must be accountable and dependable.
  • Must have the ability to work overtime and on weekends depending on the needs of the customer.

Responsibilities

  • Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
  • Ensuring adequate performance of internet, phone and if applicable, television services.
  • Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
  • Place aerial or buried fiber optic drops and install interior and exterior wiring.
  • Observe all safety rules and OSHA regulations.
  • Work outdoors in all weather, in confined spaces, and at heights by using/setting up various types of ladders.
  • Teamwork - Assist other technicians in the performance of their duties when requested.
  • Convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
  • Adapt to new processes and new information frequently.
  • Use internal systems for work order notation and timekeeping.
  • Keep customer appointments.
  • Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
  • Relocate throughout different regions of Northern CA periodically, to maintain the client’s work volumes.
  • Complete additional relevant duties and tasks as required by the Company.

Benefits

  • Competitive base pay
  • Medical, Dental, and Vision insurance
  • 401(k)
  • Ongoing training and development
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
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