Fiber I&R Technician

Ilan Builders•Wisconsin, WI
•Onsite

About The Position

We are looking for Fiber I&R Technicians to perform residential FTTH (Fiber-to-the-Home) installations, service activations, repairs, and troubleshooting. Experienced fiber technicians are encouraged to apply, but fiber experience is not always required. If you have the right attitude, a strong work ethic, and the willingness to learn, training may be available for candidates who are new to fiber. We are looking for people who show up on time and ready to work, take pride in doing the job right, are comfortable working outdoors and in different weather conditions, can work independently and manage their daily workload, take care of their truck, tools, equipment, and customers, are willing to learn and follow established processes, and take ownership of their work and are accountable for results.

Requirements

  • Reliable personal vehicle appropriate for the work
  • Required industry-specific tools
  • Valid driver's license
  • Ability to pass applicable background/MVR requirements
  • Drug screening when required by the project
  • Ability to lift up to 80 lbs.
  • Ability to work outdoors in varying weather conditions
  • Ability to work independently
  • Strong communication and customer-service skills
  • Willingness to work overtime, weekends, or extended hours when required
  • Strong attention to safety and quality

Nice To Haves

  • Previous experience in cable, telecommunications, electrical, low-voltage, satellite installation, security systems, construction, utility work, or other field-service trades is a plus.

Responsibilities

  • Install, activate, troubleshoot, and repair residential FTTH services
  • Install aerial and buried fiber drops
  • Perform interior and exterior wiring
  • Install and service NIDs, ONTs, and related equipment
  • Test fiber connections and verify service quality
  • Identify and troubleshoot service issues
  • Complete pre-installation and post-installation checks
  • Educate customers on equipment and services
  • Accurately complete work orders and service documentation
  • Follow project-specific quality and safety requirements
  • Work from ladders and at heights when required
  • Perform hand digging and other basic construction-related tasks when necessary
  • Maintain a clean, safe, and professional work environment
  • Meet established productivity and quality expectations

Benefits

  • Production-based pay
  • Training available
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