Ferry Terminal Facility Supervisor - North Haven

Department of Transportation • North Haven, CT

2d • $27 • Onsite

About The Position

This position is located on North Haven Island. The Maine State Ferry Service offers transportation to and from several of Maine's island communities. This is administrative work of a supervisory nature in overseeing, monitoring, and coordinating the provision of operational support services for the Maine State Ferry Service (MSFS) facility including ferry terminal loading dock. Work includes overseeing terminal operations, including ticket sales, reservations, and fee collections; managing customer relations; and performing the duties and responsibilities of the Assistant Facility Security Officer. Supervision is exercised over ticket agents engaged in support services. Work is performed under limited supervision. The successful candidate would be able to start and end their day on the island of North Haven without the use of the Maine State Ferry Service.

Requirements

• 4 years of experience, education, and/or training in complex office support work and providing customer service to the public and managing customer relations including 1 year of supervisory experience
• Required to have a current TWIC Card - Transportation Worker Identification Credential Card. Card provided by TSA -Transportation Security Administration.

Responsibilities

• overseeing terminal operations, including ticket sales, reservations, and fee collections
• managing customer relations
• performing the duties and responsibilities of the Assistant Facility Security Officer
• Supervision is exercised over ticket agents engaged in support services

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Wellness – We care about you and your family’s wellbeing, offering 12 days of sick leave annually to help you stay healthy.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($358.08 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees