Terminal Supervisor

JSM & ASSOC LLC•Boston, MA

11h•Onsite

About The Position

JSM Airport Services is seeking a highly motivated Terminal Supervisor. This is a career-track opportunity, and we are looking for an individual ready to commit to a long-term professional future with our company, starting with an expected commitment of one year or more. The Terminal Supervisor is a first-line manager with varied responsibilities, including, but not limited to, the satisfactory maintenance of the airport Baggage Handling Systems (BHS) and the Passenger Boarding Bridges (PBB). The Terminal Supervisor has a primary goal to plan, manage, and direct all maintenance activities. This will include the oversight of employees, production, and efficiency, making sure the operation is running smoothly, quickly, efficiently, and safely. This position is also responsible for achieving efficient and quality work production, maintaining quality standards and volume requirements, and to accomplish goals and objectives set forth in the company’s strategic plan.

Requirements

Associate’s Degree in a related field or equivalent work experience
High School Diploma or GED required
Must be able to read, speak, and understand English
3 years’ experience in a related trade
3 years’ experience in mentoring, guiding and directing employees in a similar job group
Ability to read and understand basic electrical/hydraulic schematics
3 years’ experience in Leadership in a related field
Computer software applications experience required (i.e., MS Office, ERP, etc.)
Excellent communication and problem-solving skills, including the ability to maintain composure under stress, offering solutions to resolve issues
Strong organization skills, ability to multi-task, and ability to manage time to meet frequently changing deadlines in a fast-paced environment
Highly professional and dependable, Safety and Customer Service oriented
The applicant must be able to successfully pass a drug screen (we promote/maintain a Drug Free Workplace), a driver's license check, a background check, and required federal fingerprinting, security threat assessment, as well as airport security badging, for continued employment.

Nice To Haves

Previous work experience in an airport environment
Strong hydraulic/pneumatic troubleshooting experience
State and/or ASE certification in automotive and diesel repair or associated field.
5+ years’ experience directly related to applicable position (i.e. BHS, conveyor, bridge, etc.)
3 + years’ experience working in a CMMS
4+ years’ direct experience in a GSE Airport shop environment
Knowledge of general workplace safety requirements and procedures
Supervisory experience in and Airport environment
OSHA 10 or 30 Certification (Construction)

Responsibilities

Manage the day-to-day operations of 3 or more employees, to ensure maintenance schedules are met in an efficient, safe, and employee-oriented manner
Manage and perform, if necessary, the daily system maintenance and repair of the applicable operation
Responsible for adherence to Company training programs
Direct supervision of all daily assignments. Schedule and supervise mechanics and/or technicians in the ground support equipment, facilities, boarding bridge and/or baggage handling areas
Review and monitor personnel assignments, including the issue and completion of work orders
Coordinate repairs, maintenance and overhauls with airport and airline staff to minimize customer downtime
Coordinate and manage daily preventive maintenance program
Oversee Supervisors to ensure consistency across the sit
Assist with budgeting and finances at the site
May be responsible for parts inventory
Resolve technical issues
Maintain daily turnover reports
Maintains and develops the commitments of all employees to the quality of work they are performing and promotes the concept of zero defects and continuous improvement as operating modes
Train, develop and motivate maintenance site personnel toward the achievement of the Company objectives
Conduct performance appraisals and disciplinary actions
Work according to Company regulations, procedures, and instruction from Management and as required by customer requirements
Demonstrates professionalism in their appearance, manner and communications with other companies and/or customer personnel in a clear and precise manner
Monitor the Company’s Quality program in the station and ensure conformity and implementation of standard
Ensure compliance with applicable OSHA, state, local, and Company safety laws, regulations, policies, and procedures on site and at any remote job site. Coordination of safety matters with Company Safety Officer
Maintain site morale and customer satisfaction by keeping the customer in mind and by keeping the interests of the company at heart
Safety and compliance training as required
Perform other reasonable ancillary duties to support the operation and our customer