Ferris Wheel/Visa Associate - Part Time

Scheels All Sports•Fargo, ND

5d•Onsite

About The Position

This is a part-time position at Scheels. The role involves operating an attraction according to safety guidelines and company procedures, ensuring customer safety during rides, and monitoring equipment. Additionally, the associate will be knowledgeable about the Visa program, process applications, handle customer inquiries, and maintain compliance with banking and store regulations. The position also requires executing promotions, assisting with training, maintaining an orderly workspace, and processing customer payments.

Requirements

Excellent communication and customer service skills (both written and verbal), as well as organizational skills, attention to detail, and problem-solving skills
Ability to calculate figures and amounts, including but not limited to discounts, percentages, and interest
Ability to communicate procedures, answer questions, and offer to associates, customers, and the general public
Proficiency in Microsoft Office programs such as Excel and the ability to learn Google systems like Drive, Google Docs, etc.
Must be at least 18 years of age

Responsibilities

Operates the attraction according to safety guidelines and company procedures
Knowledgeable of all control, loading, balancing, safety, and emergency operating procedures
Must maintain full attention on the attraction operation at all times when it is moving
Informs the customer to fasten the belt and bar and ensure they are secure before starting the ride
Confirm customers meet height requirements
Direct customers on how to enter and exit the attraction safely
Monitors the condition of the equipment and the operation of all moving parts at all times and reports any safety or mechanical issues immediately
Ensures the area is kept clean and free from debris and spilled liquids
Greet all customers and be knowledgeable to answer questions about both the Visa program and the store
Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA
Professionally process completed applications, finish the check-out process, and be knowledgeable to answer questions and potential issues relating to the Scheels VISA
Complete daily audit sheets, track store performance, and help maintain compliance with First National Bank, VISA, and Scheels regulations and standards
Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank and Scheels
Stock VISA materials daily at the kiosk and throughout the store as needed. During promotions, make sure all signage is in place and remove it when the event ends
Assist the VISA Coordinator in training staff and completing the annual all-store VISA compliance training
Maintain an orderly appearance of your personal workspace and the Visa booth
Collect and process payments from customers