Ferris Wheel/Visa Associate - Part Time

Scheels•Fargo, ND

5d•Onsite

About The Position

This is a part-time position where the associate will operate a Ferris wheel attraction, ensuring customer safety and providing a positive experience. Additionally, the role involves assisting customers with the Scheels VISA program, processing applications, and answering related questions. The associate will also be responsible for maintaining the cleanliness and organization of the work area and promoting special events.

Requirements

Excellent communication and customer service skills (both written and verbal), as well as organizational skills, attention to detail, and problem-solving skills
Ability to calculate figures and amounts, including but not limited to discounts, percentages, and interest
Ability to communicate procedures, answer questions, and offer to associates, customers, and the general public
Proficiency in Microsoft Office programs such as Excel and the ability to learn Google systems like Drive, Google Docs, etc.
Must be at least 18 years of age
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work.

Nice To Haves

Associate’s degree from a 2-year college or technical school, or 1-2 years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Operates the attraction according to safety guidelines and company procedures
Knowledgeable of all control, loading, balancing, safety, and emergency operating procedures
Must maintain full attention on the attraction operation at all times when it is moving
Informs the customer to fasten the belt and bar and ensure they are secure before starting the ride
Confirm customers meet height requirements
Direct customers on how to enter and exit the attraction safely
Monitors the condition of the equipment and the operation of all moving parts at all times and reports any safety or mechanical issues immediately
Ensures the area is kept clean and free from debris and spilled liquids
Greet all customers and be knowledgeable to answer questions about both the Visa program and the store
Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA
Professionally process completed applications, finish the check-out process, and be knowledgeable to answer questions and potential issues relating to the Scheels VISA
Complete daily audit sheets, track store performance, and help maintain compliance with First National Bank, VISA, and Scheels regulations and standards
Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank and Scheels
Stock VISA materials daily at the kiosk and throughout the store as needed. During promotions, make sure all signage is in place and remove it when the event ends
Assist the VISA Coordinator in training staff and completing the annual all-store VISA compliance training
Maintain an orderly appearance of your personal workspace and the Visa booth
Collect and process payments from customers