FERPA Manager and DegreeWorks Specialist

University of California, Irvine•Irvine, CA

10d•Onsite

About The Position

The Division of Enrollment Management at UC Irvine is a key campus partner that provides collaborative leadership in university-wide efforts. It utilizes systematic, innovative, and synergistic approaches to leverage a data-informed enrollment strategy to improve market distinctiveness and execute the campus strategic plan. The division comprises the offices of Enrollment Management, Financial Aid & Scholarships, University Registrar, and Undergraduate Admissions. The mission of the University Registrar is to provide academic support services in an atmosphere of prompt, accurate, and friendly service to the campus community through practices consistent with the mission and values of the university. The Office is responsible for maintaining student records, issuing reports of grades, and distributing official publications.

Requirements

Ability to apply thorough knowledge of policies to a variety of individual situations.
Recommends procedures to ensure compliance in a diverse learning community.
Strong analytical and problem-solving skills, including the ability to reconcile large datasets and identify process or system improvements.
Strong organizational skills and ability to prioritize work and meet deadlines.
Strong written and verbal communication skills including the ability to explain complex requirements to diverse audiences.
Active listening skills.
Customer service orientation.
Interpersonal skills.
Thorough knowledge of common University-specific computer application programs and productivity software.
Working knowledge and demonstrated ability to use complex databases.
Ability to work with people from diverse cultures.
Utilizes excellent constituent service skills with all interactions.
Strong ability to establish and maintain cooperative relationships with campus departments, UC campuses, vendors, and external agencies.
Ability to design and deliver training, documentation, and guidance materials for campus stakeholders.
Ability to handle sensitive issues with discretion and professionalism.
Strong attention to detail to ensure data, coding, and process maintain consistency and accuracy.
Bachelor's degree in related area and / or equivalent experience / training
5-10 years in related area and/or equivalent experience

Nice To Haves

Thorough knowledge of policies, regulations, and practices with student records services.
Thorough knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.
Thorough knowledge of particular Registrar core functions (e.g., degree requirements, grading policies, special enrollment, veterans' benefits, and residency).
Working knowledge of the Federal Family Educational Rights and Privacy Act.
General knowledge of transfer student and coursework processes.
Demonstrated ability to work with a variety of systems and applications such as a degree audit system, student information systems, and other localized applications.

Responsibilities

Interprets and applies federal, state, and University policies governing access, confidentiality, and disclosure of student records, including FERPA, and provides guidance on non-routine and sensitive cases.
Serves as a subject matter expert for student records compliance and degree audit functionality.
Participates in the development, testing, and maintenance of registrar systems.
Reviews data requests, research proposals, subpoenas, and third-party applications for compliance.
Develops training and documentation for campus stakeholders.
Collaborates with academic units, campus departments, technical teams, and external partners.
Recommends improvements to student record processes to support compliance, data integrity, and service quality.