Fellowship Services Manager
About The Position
The Fellowship Services Manager is charged with managing the Graduate School's fellowship program, including recruitment fellowships, dissertation fellowships, and fee matches. This position manages the fellowship competition process, including the recruitment of faculty reviewers, nominations of students via GradAwards system, and communication efforts around nomination, awarding, and preparing onboarding materials for faculty reviewers. This position manages the logistics of Fellowship Services events, including the fellowship recognition portion of the annual Graduate School Awards Ceremony and performs other duties as assigned. This person reports to the Director of Fellowship Services and works collaboratively with the Director to support projects, initiatives, and assessment of the fellowship program.
Requirements
- Bachelor's degree or equivalent experience
- 4 years of relevant experience required
- Proficient in Microsoft Excel
- Ability to learn how to use new software systems
- Financial experience, specifically with budgets and addressing students' financial-related questions
- Excellent communication and customer service skills
- Exceptional technical abilities with attention to accuracy and precision
Nice To Haves
- Master's degree
- Proficient in Microsoft Access and Tableau
- Familiarity with OSU systems, including Workday and internal databases
- Demonstrated experience in data analysis and reporting
Responsibilities
- Serve as the first point of contact for Fellowship Services through the management of all incoming tickets via Salesforce and incoming calls.
- Manage general inquiries from prospective and current students, while providing specialized customer service to faculty and staff regarding the fellowship program.
- Serve as the primary contact and manage the Alumni Grants for Graduate Research and Scholarship (AGGRS), Graduate Associate Teaching Award (GATA), Dinius Fellowship, and Presidential Fellowship annual competitions.
- Develop, maintain and implement communication plan and annual calendar to be used by Fellowship Services throughout the annual year.
- Work collaboratively with the Director of Fellowship Services to determine mission or guidance for the fellowship program or special programs to access relevant databases to obtain data to support projects or initiatives.
- Develop faculty reviewer recruitment materials for fellowship and awards competitions for the Graduate School.
- Manage the faculty reviewer recruitment process and serve as the primary contact during the reviewer recruitment cycle; continue regular communication with faculty reviewers throughout the year.
- Manage the logistics of Fellowship Services events (onboarding webinar for reviewers, faculty reviewer training, Fellowship Workshop), and additional events as needed.
- Work on special projects as assigned by the Vice Provost for Graduate Education and Dean of the Graduate School, Associate Dean for Excellence in Graduate and Postdoctoral Training, or Director of Fellowship Services.
- Serve as back up coordinating official for the National Science Foundation Graduate Research Fellowship program.
Benefits
- Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
- Paid time off, including sick and vacation time and 11 holidays.
- State retirement plan or an alternative retirement plan, both with generous employer contributions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
