Fellowship Manager

Dog Tag•Washington, DC

2d•Hybrid

About The Position

Dog Tag Bakery, part of Dog Tag Inc., is a mission-driven organization that blends baking with social impact. Located in DC's Georgetown neighborhood, Dog Tag Bakery offers an innovative, hands-on educational program for veterans, military spouses, and caregivers. The program equips them with skills to launch businesses or transition to civilian careers. The bakery is a place where delicious treats and meaningful service meet, honoring those who have served. Dog Tag's unique approach provides a supportive environment for veterans and their families to thrive, grow, and connect, guided by values of service, entrepreneurship, empowerment, and respect. This role offers an opportunity to contribute to a mission that transforms lives and makes an impact daily.

Requirements

Minimum of 5-7 years of professional experience in human development, social work, education, workforce development, or related field. Graduate education may substitute for up to 2 years of experience.
Demonstrated experience in program management, event planning, or recruitment.
Strong facilitation, coaching, and communication skills with diverse adult learners.
Experience in group learning and program design.
Exceptional organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines in a dynamic, fast-paced environment.
Self-starter, able to work independently and serve as a leader on the team.
Comfort working with individuals who have experienced trauma, transition, or identity shifts (e.g., veterans and caregivers).
Proficiency with Microsoft Office Suite and familiarity with CRM tools (Salesforce preferred).
Collaborative team player with strong interpersonal and relationship-building skills.
Flexible and adaptable to evolving program needs and organizational priorities.
Strong critical thinker and proactive problem-solver.
Mission-driven with a genuine commitment to Dog Tag’s social impact model.
Must live within commuting distance of Washington, D.C. (DMV area) and be available for regular on-site programming and events.

Nice To Haves

Knowledge of adult learning principles and trauma-informed practices.
Experience with data tracking and program evaluation.
Background or interest in veterans’ services, workforce development, or social enterprise.
Ability to balance empathy with accountability and maintain confidentiality with discretion.

Responsibilities

Champion fellow success as the primary point of contact, providing individualized coaching and support.
Create and sustain a positive learning environment grounded in reflection, accountability, and community-building.
Facilitate daily programming, including community building, wellness sessions, journaling, and weekly reflection.
Monitor progress toward program completion and hold fellows accountable for deliverables and participation.
Collaborate with the Alumni & Impact Manager to connect fellows with alumni resources and networks.
Maintain a network of partner resources to support fellow needs (e.g., education, employment, entrepreneurship, and wellness).
Design, coordinate, and manage the fellowship schedule, ensuring alignment with curriculum goals.
Partner with the Program Coordinator to manage logistics, communications, and stakeholder coordination.
Plan and facilitate core programming weeks, including orientation, closing week, graduation week, and in-person weeks.
Track program engagement, fellow progress, partner participation, and recruitment pipelines in Salesforce.
Ensure smooth daily operations—virtual and in-person—including setup, materials, supplies, and communication with staff and partners.
Collaborate across departments to ensure all program-related needs are met.
Support the development and maintenance of program manuals, templates, and process documentation.
Manage data collection for each cohort (onboarding, phase, and offboarding surveys).
Support analysis of program outcomes and propose continuous improvement strategies.
Build and maintain strong relationships with program partners (e.g., Georgetown faculty, guest instructors, and facilitators).
Collaborate with the Director to identify and onboard new partners that enhance the fellow experience.
Coordinate bi-annual recruitment and admissions cycles in collaboration with the Director of Programs & Community Impact and Program Coordinator.
Conduct outreach to referral partners and prospective applicants to ensure a strong applicant pipeline.
Manage the application process in Salesforce, ensuring timely and accurate communication with candidates.
Participate in candidate interviews and recommend top candidates for admission.
Represent Dog Tag at recruitment and community events.
Participate in select evening or weekend program activities as scheduled.
Track program expenditures, in-kind donations, and identify cost-saving opportunities.
Contribute to organizational projects, events, and cross-departmental initiatives as assigned.
Actively participate in meetings, organizational initiatives, and training opportunities.