Feed Systems Specialist

Cooperative Farmers Elevator•Rock Valley, IA

1d•Onsite

About The Position

To support the feed ordering and billing process to maximize efficiencies for Cooperative Farmers Elevators customers in a manner that will improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

Requirements

High School Diploma and/or experience in a related area
Proficient with Microsoft Office and Excel software
Ability to perform basic math skills
Excellent oral and written communication skills
Strong customer service skills
Ability to manage multiple projects at a time
Performing skilled duties with high an attention to details

Responsibilities

Enter feed orders and track budgets
Maintain positive relationships with all customers
Track drug use and ensure it complies with VFD guidelines
Promptly and courteously answer the phone
Work with customers to resolve problems and report complaints to your supervisor
Actively work to increase personal skills and knowledge
Make arrangements ahead of time for coverage of duties in case of a planned absence, such as vacation, or an unplanned absence, such as illness
Accurately bill and process feed orders to ensure correct invoicing is provided to the customer
Assist with feed inventory
Uphold Company Safety & Compliance policies
Uphold all cooperative policies
Attend all Employee Right to Know meetings, etc. held as required or scheduled in conjunction with Safety Director or location safety member
Perform other duties as assigned by management
Favorable feedback is received from all department managers when assigned to perform or assist with other duties and responsibilities in those departments
Attitude consistently mirrors the company image and promotes fellow employee teamwork
Present a professional image through words, actions and personal appearance