Feed Mill Administrative Assistant

Keystone CooperativeHamilton Township, MI

About The Position

Position Overview: Support daily operations and customer service efforts, including accounts receivable, inventory management, and effective collaboration with internal teams and external customers.

Requirements

  • Strong verbal, and written, communication skills
  • Utilize Microsoft Office Suite daily, alongside Keystone Cooperative software and various feed mill specific systems.
  • Highly organized and detail-oriented, with a proven ability to deliver accurate, error-free work within strict deadlines
  • Ability to perform multiple tasks simultaneously
  • Strong analytical skills
  • Demonstrated ability to work independently and collaboratively, making sound decisions while contributing effectively to team goals
  • High School diploma and one to two years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

  • Deliver exceptional customer service across multiple channels, including telephone, walk-ins, email, scanning, and mailed correspondence
  • Communicate vital information professionally with managers, customers, and site supervisors
  • Oversee key accounts receivable operations.
  • Demonstrate precision in accounting practices, detail oriented, well-organized, and consistently accurate.
  • Proficient in calculating financial and mathematical figures with accuracy.
  • Invoice feed orders in Keystone Cooperative software, process payments to feed customers and freight haulers
  • Process pellet reports and monthly reports to feed customers
  • Foster a positive and professional work environment through reliable attendance, strong operations knowledge, and supportive teamwork
  • Provide full administrative support for facility operations, equipment, inventory records, and regulatory inspections
  • Execute duties independently and in full compliance with safety protocols and environmental stewardship regulations
  • Assist with other duties as required.

Benefits

  • Health & Wellness: Affordable medical, dental, and vision coverage, plus wellness programs to keep you feeling your best.
  • Financial Security: Competitive 401(k) with company match, life insurance, and disability coverage.
  • Paid Time Off: Generous time off with pay to recharge and spend with loved ones.
  • Career Growth: Training, development opportunities, and tuition assistance to help you reach your goals.
  • Employee Discounts & Perks: Exclusive savings and programs to make life outside of work even better.
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