Fee Management System (FMS) - Analyst

LPL Financial•Fort Mill, SC

About The Position

The FMS Operations Analyst plays a critical role within the Fee Management Team, supporting the accurate and timely processing of included fees to advisors and end clients across multiple affiliation models. This role supports both the ongoing build out of the Fee Management System (FMS) and its daily operational execution, with a focus on straight through processing, risk mitigation, and continuous improvement. Reporting directly to the VP of Operations leading FMS, this role operates as a key deputy, providing coverage for operational responsibilities as needed and contributing directly to the programs design and the multi-year operational road map.

Requirements

5+ years of experience in financial services, banking, accounting, or operations
Experience supporting or operating a complex processes and/or system
Bachelor’s degree or equivalent practical experience
Attention to detail and ability to follow defined procedures
Proficiency with Microsoft Excel, Word, Outlook, and Teams
Analytical thinking, problem solving & decision making
Communication and interpersonal skills with service mindset
Adaptability & Resilience to manage risk and apply controls effectively
Independently manage multiple priorities and project deliverables
Ability to work independently in an ambiguous environment
Collaborative and proactive approach
Experience handling escalations

Responsibilities

Develop a deep understanding of FMS integration with LPL systems and processes to serve as a subject matter expert (SME) for FMS
Support ownership of the FMS Project Plan and RAID log items
Assist with the creation of procedures, training, and content to support the FMS program to Advisors and internal partners
Perform discovery work to help evaluate work from the Pricing Committee and provide executive decision support and key program design
Research, investigate, and resolve complex and escalated FMS inquiries
Coordinate workflow to support scheduled charging events
Support the daily runs that feed into secondary systems
Responsible to support the Reconciliation and Accrual of the FMS system
Partner with stakeholders to mitigate risk and prevent recurring issues
Support and lead department and firm-wide projects
Identify opportunities and present findings with insights with leadership
Partner in the development and execution of change management activities for frontline business teams
Provide training and procedural guidance
Participate in discovery for future enhancements