Fee Management System (FMS) - Associate Analyst

LPL Financial•Fort Mill, SC

About The Position

The Associate Analyst plays a critical role within the Fee Management Team, supporting the accurate and timely processing of included fees to advisors and end clients across multiple affiliation models. This role supports the fees that are processed through the Fee Management System (FMS), with a focus on full straight through processing for charging events and support daily processing for updates. This role is responsible for handling complex and escalated FMS inquiries, leading operational and process improvement initiatives, and serving as a subject matter expert (SME) for FMS workflows. The Analyst partners closely with internal stakeholders to research, resolve, and prevent compensation issues while enhancing the overall advisor experience. The role reports directly to the VP of Operations leading FMS development.

Requirements

5+ years of experience in financial services, banking, accounting, or operations
Bachelor’s degree or equivalent practical experience
Attention to detail and ability to follow defined procedures
Proficiency with Microsoft Excel, Word, Outlook, and Teams
Analytical Thinking, Problem Solving & Decision making
Communication and interpersonal skills with service-oriented mindset
Adaptability & Resilience to manage risk and apply controls effectively
Ability to independently manage multiple priorities and project deliverables
Collaborative and proactive approach with experience handling escalations

Nice To Haves

client-first customer service oriented mind-set from a financial background, with strong attention to detail, problem-solving skills, and excellent verbal and written abilities.
Candidate will be able to contribute positively to a team-focused environment, driving both growth and innovation.

Responsibilities

Develop a deep understanding of FMS integration with LPL systems and processes. to serve as a subject matter expert (SME) for FMS
Research, investigate, and resolve complex and escalated FMS inquiries
Coordinate workflow to support scheduled charging events
Support the daily runs that feed into secondary systems
Responsible to support the Reconciliation and Accrual of the FMS system
Partner with stakeholders to identify root causes, mitigate risk and prevent recurring issues
Process accommodations, corrections, and reporting as required.
Support UAT testing for future system development
Support and lead department and firm-wide projects
Identify trends, process gaps, and improvement opportunities
Share insights and recommendations with leadership
Provide training and procedural guidance
Participate in discovery for future enhancements