Federal Work Study Student - Bookstore Worker

Georgia Department of Revenue•Griffin, GA
•Onsite

About The Position

The Federal Work Study Student - Bookstore Worker assists customers in the Southern Crescent Technical College bookstore under general supervision. The worker greets customers, answers questions from students and instructors, assists with book selections, and handles telephone calls and information requests courteously and promptly. The position also supports daily bookstore operations, merchandise display and sales, inventory, stocking, and general clerical work. The worker helps maintain an orderly and clean store environment and is expected to follow work schedules and policies, respond to supervisor direction and feedback, and show initiative and willingness to take on responsibility. The position is located in Griffin. The listed supervisor is Terri George. The stated hours are 8:00 a.m. to 6:00 p.m., and the hourly rate is $12.00. Eligibility requirements include current enrollment at Southern Crescent Technical College in at least 6 credit hours and satisfactory academic progress. The posting also specifies financial need and Pell eligibility, enrollment at the location seeking employment, and satisfactory academic progress for Federal Student Aid programs.

Requirements

  • Must currently be enrolled at Southern Crescent Technical College in at least 6 credit hours.
  • Must meet Satisfactory Academic Progress requirements for Federal Student Aid programs.
  • Must have financial need and be Pell eligible.
  • Must be enrolled as a student at the location seeking employment.
  • High school diploma or GED.
  • Experience in business management or a related field, and/or equivalent work experience in retail sales, marketing, and merchandising with an emphasis on customer service.
  • Experience in inventory control.
  • Ability to routinely lift up to 25 pounds, bend, stoop, and stand for long periods.
  • Ability to follow direction and feedback, work scheduled hours, and communicate absences or lateness according to policy.

Responsibilities

  • Greet bookstore customers and assist them with questions and book selections.
  • Answer, screen, and route telephone calls promptly and courteously to appropriate staff.
  • Deliver complete, accurate, legible messages in a timely manner.
  • Respond courteously and promptly to inquiries and requests for information.
  • Accept supervisor direction and feedback and follow through appropriately.
  • Help display merchandise attractively and inform customers about special sales or promotions.
  • Assist with day-to-day bookstore operations, sales and promotional activities, and inventory.
  • Ensure retail prices are clearly marked or displayed on or beneath items.
  • Perform general clerical duties.
  • Keep shelves stocked with textbooks, supplies, clothing, snacks, drinks, and other merchandise, and rotate stock as needed.
  • Help maintain an orderly, clean environment in and around the store, keeping aisles clear and grounds free of litter.
  • Work scheduled hours, follow attendance and break policies, and use work time appropriately.
  • Show initiative, persistence, eagerness to learn, and readiness to assume increased responsibility.
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