Federal Work Study Student Assistant (OneStop Enrollment Services)

University of FloridaGainesville, FL
Onsite

About The Position

The Division of Enrollment Management's OneStop Enrollment Services is seeking several Federal Work Study student assistants. OneStop Enrollment Services is a collaborative effort between the offices of the University Registrar, Admissions, Student Financial Aid and Scholarships, and the University Bursar. Its goal is to provide centralized and integrated student-centric enrollment services through virtual, self-service, and in-person modalities to simplify and enhance access to UF’s comprehensive suite of enrollment services, supporting student success throughout the entire enrollment lifecycle. Applicants should possess a positive attitude and a willingness to learn about all aspects of the enrollment services process, as strong customer service is a fundamental component of this position. The OneStop Enrollment Services Call Center is open Monday through Friday, 8:00 am – 5:00 pm. Student work schedules typically range from 10 – 20 hours per week.

Requirements

  • Must be a current UF student
  • Must be eligible for Federal Work Study
  • Must be available to work at least 10 hours per week

Nice To Haves

  • Knowledge of a personal computer
  • Excellent customer service and communication skills
  • Able to work in a fast-paced environment

Responsibilities

  • Provide enrollment services information to prospective and current students and parents.
  • Assist with all aspects of the enrollment and retention process at UF.
  • Interact with students in various settings, including call center via telephone, email correspondence, and public information lobby location.
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