Federal Work Study - Recreation Center Front Desk Attendant

Southwestern Oregon Community College•Coos Bay, OR

20d•Onsite

About The Position

This position provides current students and community members with access to a state-of-the-art Fitness Center offering a wide range of athletic equipment and activities for all fitness levels. This role is exclusively for Student Workers and requires availability between 3 to 20 hours per week.

Requirements

Must be a current degree-seeking student enrolled in at least 6 credits.
Must maintain Satisfactory Academic Progress.
Must maintain a minimum GPA of 2.0.
Must be eligible to receive FWS based on financial need and eligibility requirements determined by FAFSA.
Ability to communicate effectively and work cooperatively with faculty, students, and support staff.
Demonstrate communication skills and ability to work effectively with the public.
Ability to defuse anger and resolve complaints/issues.
Ability to work independently, consistently follow administrative procedures, and explain procedures to those unfamiliar with them.

Nice To Haves

Working knowledge of spreadsheets, word processors, and similar office applications.

Responsibilities

Serve as an information resource for inquiries regarding facility classes, activities, procedures, and policies from students, the public, and college personnel.
Greet visitors and answer telephone calls.
Operate the front desk to regulate facility access.
Handle diverse customer situations, employing tact, diplomacy, and patience to de-escalate issues with irate or angry customers, both in person and over the phone.
Perform filing and clerical tasks as required.
Clean equipment and the facility as needed or instructed.
Check out equipment to users.
Inventory and maintain equipment.
Open or close the facility, including all related duties.
Clean work areas at the end of each shift.
Maintain a safe, sanitary, and orderly work and service area.
Ensure a high level of security for the facility.
Perform other related duties to the maintenance of the department.