Federal Work Study - Career Link Support Assistant

Ivy Tech Community College • South Bend, IN

3d • Hybrid

About The Position

This internship will be project based with main location at South Bend with opportunities in Elkhart as well. Although duties will vary, the Ivy+ Career Link team is looking for a student who will complete typical duties of the position.

Requirements

• Completed FAFSA on file demonstrating financial need.
• High School Diploma or G.E.D.
• Be able to communicate well orally and work well with diverse student populations
• Maintains enrollment for at least 1 credit hour in eligible courses.
• Maintain an aid-eligible Satisfactory Academic Progress (SAP) status
• Student must have a cumulative GPA of 2.0 or greater.
• Projects positive image for Ivy Tech Community College.
• Display a professional appearance and demeanor.
• Must be dependable, responsible and organized.
• Must work cooperatively with others and accept direction from supervisors.
• Proficient with the use of Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Must be able to practice confidentiality in all aspects of work.
• Must have excellent customer service skills.
• Confidentiality must be maintained and followed along with FERPA regulations.
• Performs other duties as assigned.

Nice To Haves

• Understanding of basic marketing principles
• Familiarity with major social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)
• Creative problem-solving skills
• Self-starter with ability to work independently.
• Comfortable with multitasking in a deadline-driven environment.
• Excellent written and verbal communication skills.

Responsibilities

• Assist in projects to increase department outreach to current and future students, alumni, faculty, staff and employers.
• Support marketing campaign- planning and execution.
• Write copy for social media posts, promotional emails, and other marketing collateral.
• Filing.
• Assist in the creation of written, video, and image content.
• Take part in formal and informal training opportunities.
• Manage Engagement Database.
• Measure and report the results of marketing and outreach initiatives.
• Provide office support.
• Engage in student outreach.
• Complete special projects as assigned.

Benefits

• Evaluations are performed at the end of each award year.
• Federal Work Study employees are considered for pay increases after each full year of employment.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED