Federal Reserve Law Enforcement Officer, Sergeant (PHX)

Federal Reserve System•Phoenix, AZ

1d•Onsite

About The Position

As a Sergeant, you will lead daily operations of our Law Enforcement Unit under the direction of a Lieutenant. You'll supervise Police Officers, manage workflows, oversee administrative documentation, and foster an inclusive team environment. This isn't just a law enforcement position – it's an opportunity to serve as both frontline defenders of our five locations and respected ambassadors in the communities we serve. Protecting What Matters: The Twelfth District Law Enforcement provides a secure environment for the Federal Reserve Bank's people, facilities, operations, and assets. Our unique position in law enforcement offers a force protection focus within a team-oriented environment where leadership opportunities and professional growth are encouraged. The Federal Reserve Law Enforcement offers a distinctive law enforcement experience where teamwork and leadership are paramount. Our officers embrace a protection-focused approach and enjoy: The prestige of federal law enforcement authority - powers granted under Section 11(q) of the Federal Reserve Act Team-based environment with constant collaboration among officers Leadership pathways for growth and career development Specialized training beyond standard law enforcement A supportive environment that values your expertise and contributions

Requirements

2+ years of related work experience
Proficiency with PCs, email, Microsoft Office, and Law Enforcement equipment/technology systems
Excellent judgment when making decisions in stressful situations
Strong conflict resolution and communication skills
Ability to supervise, schedule, and evaluate the work of subordinates
Outstanding customer service skills
Ability to qualify with firearms and other law enforcement equipment
Commitment to supporting an inclusive work environment
Age 21 or older
High school diploma or GED
Valid driver's license
Clean criminal history record (no felony convictions, no court-ordered supervision/probation within 10 years, no pending criminal charges)
No domestic violence convictions that prohibit firearm possession
Physical capabilities to perform all essential job functions
Ability to pass comprehensive background investigation
Must pass the six-week Basic Law Enforcement course at one of our Federal Reserve Banks and complete Field Training after graduation.

Nice To Haves

Associate's degree in a related field plus two years of security-related experience, OR four years of combined relevant experience and specialized training

Responsibilities

Lead and coordinate law enforcement staff performing security duties including post assignments, patrol, access control, screening, surveillance, and special assignments
Direct resources and personnel during shifts to maintain optimal security coverage
Evaluate situations requiring security intervention and direct appropriate responses using sound judgment and proper force protocols when necessary
Monitor and operate bank security and life safety systems including access control, alarm systems, screening equipment, and video surveillance
Serve as a liaison between management and operational staff, facilitating effective communication in both directions
Maintain high standards of quality, efficiency, and customer service through accountability and appropriate coaching
Ensure compliance with mandated security procedures while maintaining excellent customer service
Document incidents thoroughly and prepare clear, concise reports
Support team-building activities and contribute to positive department morale
Participate in hiring, interviewing, and onboarding processes for new team members
Perform federal law enforcement duties as authorized under Section 11(q) of the Federal Reserve Act