The Federal OHI Specialist verifies other billable health insurance for both non-military and military retirees and dependents that utilize the base hospital which include base clinics, laboratory, radiology, and main/satellite pharmacy. The specialist provides assistance to customers and administrative staff and performs all duties as required to maintain contract compliance. The specialist is responsible for verifying patient insurance coverage and may be required to ensure procedures are covered by their insurance policy. The professional is responsible for entering data in an accurate manner and updating patient eligibility information in the various government approved billing systems and verify existing information is accurate. Also, providing services in a way that maximizes satisfaction and loyalty of those served and maintain confidentiality of patient information. This position requires a professional to spend extensive amounts of time on the phone with insurance companies.
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Career Level
Entry Level
Education Level
High school or GED