About The Position

This role is responsible for producing new business sales revenue from a SaaS license model. This will be accomplished through account planning, territory planning, researching prospect customers, using business development strategies, and completing field-based sales activities within a defined set of prospects, territory, or vertical. The Federal Enterprise Account Executive will develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales. They will oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.). The Federal Enterprise Account Executive will be a trusted advisor to their customers by understanding their business and advising on how ServiceNow can help their IT roadmap. They will also identify the right specialist/ support resources to bring into a deal, at the right time.

Requirements

  • 10+ years of sales experience within software OR solutions sales organization.
  • Experience establishing trusted relationships with current and prospective clients and other teams.
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships.
  • Experience achieving sales targets.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • The ability to understand the "bigger picture" and our plans around IT.
  • Experience promoting a customer success focus in a "win as a team" environment.
  • Willingness to travel up to 50%.

Responsibilities

  • Produce new business sales revenue from a SaaS license model.
  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.).
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap.
  • Identify the right specialist/ support resources to bring into a deal, at the right time.

Benefits

  • health plans
  • flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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