Federal College Work Study-Community Service (SCAN- Student Affairs)

Texas A&M•Laredo, TX

5d•Onsite

About The Position

The Federal College Work Study-Community Service position is with Serving Children and Adults in Need (SCAN), Inc. Youth Recovery Homes, which provides a safe, structured, and supportive environment for male adolescents ages 13 to 17 working toward recovery and personal growth. The program utilizes counseling, educational support, and experiential activities to help youth address substance use, impulsivity, aggression, and behaviors connected to traumatic experiences. The Community Work-Study Program offers federal financial aid eligible students part-time employment opportunities at nonprofit organizations that serve the public interest. This program aims to develop interest in public service, apply coursework to real-world problems, enhance career competencies, and help students articulate how their experiences will shape their future pursuits.

Requirements

Must be 18 years of age or older due to program and facility requirements.
Enrolled at least half-time (6 credit hours per semester for undergraduates, 3 credit hours for graduates).
Maintain a TAMIU overall GPA of 2.0 for undergraduate students and 3.0 for graduate students.
Must have a current and complete file with the Office of Financial Aid.
Must demonstrate financial need by submitting a FAFSA application annually.
Must be a U.S. citizen, permanent resident, or eligible non-citizen with an alien registration number.
Must meet all other requirements as stated in TAMIU’s Satisfactory Academic Progress Policy (SAPP).
Promptly complete all required training.
Input hours worked daily and submit time sheet biweekly.
Must have a reliable transportation.

Nice To Haves

Students pursuing a degree in Sociology, Psychology, Criminal Justice, or a related field.
Interest in working in a nonprofit, youth-services, behavioral health, recovery-support, or residential-program setting.
Previous clerical, administrative, customer service, volunteer, or community-service experience.
Bilingual proficiency in English and Spanish.
Experience working with confidential information, maintaining records, or assisting with office operations is a plus.

Responsibilities

Perform receptionist duties, including answering telephone calls, directing calls to the appropriate staff member, greeting visitors, and providing general information about SCAN programs and services.
Assist with general office operations, including filing, scanning, copying, faxing, word processing, data entry, and organizing program materials.
Maintain accurate logs, databases, files, and client-related documentation in accordance with organizational policies and procedures.
Assist staff with admission paperwork, intake materials, and other program-support documents.
Review documents for completeness and notify the appropriate staff member of missing or incomplete information.
Assist with maintaining organized and secure electronic and physical records.
Support staff with preparing reports, correspondence, forms, informational materials, and other administrative documents.
Provide professional and respectful customer service when interacting with staff, clients, families, program participants, visitors, and community partners.
Follow SCAN policies and procedures related to confidentiality, professional conduct, client safety, staff safety, and facility operations.
Maintain the confidentiality of all client, family, personnel, and organizational information.
Participate in required meetings, orientations, and program trainings.
Maintain a professional attitude and positive working relationships with staff, clients, families, and program participants.
Report to work on time, follow the assigned work schedule, and communicate promptly regarding absences or scheduling concerns.
Operate standard office equipment, including computers, telephones, printers, scanners, copiers, and fax machines.
Perform additional duties as assigned by the Program Director or immediate supervisor to support the daily operation and mission of the Youth Recovery Homes.