Fatherhood Family Development Coach

The New York Foundling • New York, NY

2d • Hybrid

About The Position

The Fatherhood Family Development Coach (FFDC) empowers fathers and families to build stability, strengthen relationships, and achieve self-sufficiency through goal-driven coaching and connection to critical community resources. This role focuses on helping families effectively navigate key City Systems—including public assistance, child support, child welfare, education, and housing—while fostering personal growth and family well-being. The Coach will deliver individualized coaching, facilitate skills-based workshops, and collaborate with community partners to achieve measurable program outcomes. The position reports directly to the Program Director.

Requirements

• Bachelor’s degree in Social Work, Human Services, Counseling, Psychology, Family Studies, or a related field.
• Minimum 2+ years of experience in case management, family development, social services, or community outreach.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Email.
• Excellent written and verbal communication. Demonstrated ability to speak effectively and professionally in public to a variety of audiences.
• Able to deliver effective instruction via workshops/trainings in a hybrid setting.
• Compassionate and patient, and sensitive to the needs of our target population.
• Knowledge of coordinating, organizing, facilitating and promoting events to engage participants; Familiar with political and cultural landscape of NYC.
• Must complete Building Connections to Mental Health Training and Family Development Training within one year of hire.
• Bachelor’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution

Nice To Haves

• Experience working with fathers, families, or similar populations strongly preferred.

Responsibilities

• Conduct comprehensive assessments and co-create Family Action Plans with clear, measurable goals within 5 days of enrolling into the program. Ensure at 80% of participants achieve two or more short-term goals (e.g., securing employment, completing training, or improving housing stability) within 4 months.
• Facilitate 4 workshops on a monthly basis and conduct one-on-one weekly sessions to strengthen practical skills in parenting, financial literacy, employment readiness, and navigating city systems. Track short-term goals and discuss progress.
• Provide financial literacy training and connect families to employment, education, and workforce programs. Ensure and track that participants experience measurable income or employment improvement during program participation.
• Help families navigate public systems such as housing, child support, and education. Maintain a 95% ( or appropriate unit of measurement) completion rate for resource referrals and track at least three ( or the appropriate unit)successful connections per participant to community supports.
• Respond promptly to urgent participant needs and provide stabilization support. Document and resolve 100% of reported crises within five business days, ensuring no participant disengages from the program due to lack of support.
• Maintain accurate, up-to-date documentation in compliance with program standards. Meet or exceed all Key Performance Indicators (KPIs) including participant retention (85%), goal achievement (95%), and program satisfaction (95%).
• Participate in supervision, team meetings, and professional development to enhance coaching strategies, strengthen cultural competence, and drive continuous improvement in family outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees