Fashion Coach

Walmart•Swansboro, NC

1d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises, develops, and leads store associates, including hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. The role builds accountable, inclusive teams; communicates and collaborates across associate levels; supports store operations and company initiatives; and guides teams through change and continuous improvement. The position models exceptional customer service, supports customer service initiatives, resolves customer needs and complaints, and develops action plans to address service deficiencies. It ensures compliance with company policies and ethical standards and supports the company mission and values. The Fashion Coach drives sales and financial performance in the designated store area by reviewing P&L statements, supporting budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The role emphasizes respect for individuals, integrity, customer service, and continuous improvement. The position is based at the Walmart facility at 1109 W Corbett Ave, Swansboro, North Carolina. The stated annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses and possible regional pay-zone or complex-structure compensation.

Requirements

2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, supervise, and develop associates; assign duties, set clear expectations, and provide recognition.
Recruit and develop qualified associates to meet staffing needs and support business growth.
Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, support plans and initiatives, set goals, measure progress, and identify improvement opportunities.
Lead teams through teaching, training, active listening, store tours and feedback, communication, collaboration, and change efforts.
Communicate and guide teams on store operations, technology, business initiatives, merchandising, and company direction.
Model customer service standards and the One Best Way service model; support customer service initiatives and community outreach.
Ensure customer needs, complaints, and issues are resolved; create action plans to correct service deficiencies and improve the customer experience.
Ensure compliance with company policies and procedures, and support the company mission, values, ethics, and Open Door Policy.
Drive financial performance and sales for the designated store area by reviewing P&L statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Promote belonging, teamwork, trust, accountability, integrity, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to classification and length of employment.