Fashion Coach

Walmart•Canton, MI

5d•$65,000 - $100,000•Onsite

About The Position

The Fashion Coach supervises and develops hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and recruiting qualified associates. The role coordinates and oversees job-related activities, supports business plans and initiatives, builds accountability, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The Fashion Coach leads teams through teaching, training, active listening, store tours and feedback, and communication about store operations, technology, business initiatives, merchandising, and company direction. The role models exceptional customer service, supports customer service initiatives, resolves customer concerns, develops action plans to correct service deficiencies, and leads process improvements that improve the customer experience. The position ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. It also drives the financial performance and sales of the designated store area by reviewing P&L statements; assisting with budgets, forecasts, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to reduce shrink and achieve sales and profit goals. The role is expected to respect individuals, foster belonging, build trusting relationships, communicate positively, develop and recognize others, act with integrity, serve customers and members, make informed decisions, and pursue continuous improvement and learning.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Hire, train, mentor, and develop hourly associates; assign duties, set expectations, provide recognition, and help meet staffing needs.
Coordinate, complete, and oversee job-related activities and assignments in support of customer and business needs.
Build relationships with stakeholders, communicate goals and objectives, measure progress, promote accountability, and address improvement opportunities.
Lead and develop teams through training, active listening, store tours, feedback, communication, and guidance on business initiatives and company changes.
Model exceptional customer service and support customer service initiatives, resolve customer issues, and implement action plans to improve service.
Ensure compliance with company policies and procedures and provide guidance on applying company values, ethics, and practices.
Drive sales and financial performance for the designated store area by reviewing P&L statements, assisting with budgets and forecasts, and controlling expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and support sales and profit goals.
Promote a workplace of belonging, strengthen team relationships, and support associates through change and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U: Walmart-paid education programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.