Farm Store Associate (Warehouse) - EverGRO - Orange, VA

GROWMARK, Inc.•201 District, VA

5d•Hybrid

About The Position

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability of the company, their owners, and their customers, while enacting to help the environment and the greater good. This position will be highlighted by taking the lead to provide customers with friendly & efficient service, process check-out, exchange and return transactions by utilizing point of sale equipment, help maintain the professional & clean appearance of the store showroom, promote & set-up for store events, display modules, special and more. This role will also cross-train to support warehouse responsibilities, helping load & unload customer/vendor deliveries, collaborate with team members on various responsibilities, fill propane cylinders, and stock and replenish merchandise, assisting with inventory responsibilities. The role involves working on average 15-20+ hours per week, depending on store needs. This position will be tasked with proactively providing solutions to customer's questions & challenges, monitoring & maintaining a welcoming and secure environment, answering calls & helping customers in a professional & courteous manner, and working safely aligned with the cooperative's guidelines and regulations.

Requirements

Must be at least 18 years of age
Willingness & ability to work during operating hours; Mon-Fri, 8am-6pm and Saturdays, 8am-3pm
Forklift Certification or willingness & ability to obtain the certification through on-the-job training
Able & willing to learn to be trained to fill propane tanks
A passion and enthusiasm to work with our cooperative customers to help improve and overcome any challenges related to their needs
The ability to focus and work safely when operating equipment and helping customers
Effective communication skills both oral & written
A knack for relationship building and problem-solving
A desire to learn, grow and work as a cross-functional team member with other divisions within EverGRO

Nice To Haves

Six (6) months of experience in a retail environment providing customer service & operating point of sale equipment

Responsibilities

Provide customers with friendly & efficient service
Process check-out, exchange and return transactions by utilizing point of sale equipment
Help maintain the professional & clean appearance of the store showroom
Promote & set-up for store events, display modules, special and more
Cross-train to support warehouse responsibilities, helping load & unload customer/vendor deliveries
Collaborate with team members on various responsibilities
Fill propane cylinders
Stock and replenish merchandise, assist with inventory responsibilities
Proactively provide solutions to customer's questions & challenges
Monitor & maintain a welcoming and secure environment
Answer calls & help customers in a professional & courteous manner
Work safely aligned with the cooperative's guidelines and regulations