LN Venues, Fan Research & Strategy Analyst

Live Nation EntertainmentNew York, NY
Hybrid

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. Venue Nation is seeking a highly driven data analyst to bring their passion for live music and data to the team as an Analyst of Fan Research & Strategy. The Venue Nation Fan Research & Strategy team is responsible for incorporating the fan perspective into all aspects of decision-making for our portfolio of venues. From marketing initiatives to food and beverage strategies, we are hyper-fixated on ensuring all decisions are data-driven, and this role will play a key part in collecting, analyzing, and democratizing fan data. This is a brand new, highly visible team with exciting potential for growth. You will be a strong fit if you are someone who is highly organized, loves a challenge, and is willing to go above and beyond to get the job done.

Requirements

  • Bachelor’s Degree required
  • 1-2 years of work experience in consumer insights, either at a market research agency or in-house at an entertainment, media, or consumer brand
  • Proven experience writing surveys, in-depth interview guides, and focus group discussion guides
  • Strong analytical skills and the ability to synthesize large data sets into clear, actionable insights
  • Keen eye for detail – especially when it comes to data accuracy in reporting
  • Proficient in PowerPoint; comfortable creating polished, visually engaging reports
  • Experience with self-service survey tools like Qualtrics or Alida
  • Experience with data visualization and analytics tools (e.g., SPSS, Displayr, Tableau, R) is a plus
  • Willingness to pitch in on every phase of a research project — from programming a survey to presenting results
  • Ability to iterate quickly and adapt to business needs with agility
  • Self-motivated by nature – someone who thrives in uncertainty and isn’t afraid to take charge
  • Strong organizational, prioritization, and communication skills
  • Eagerness to learn new platforms and methodologies
  • Passionate about live music, media, and culture
  • Based in the greater NYC area and able to work onsite 3 days per week
  • Willing to travel to live music venues across the country as needed

Responsibilities

  • Support the Fan Research manager on all research projects across quantitative and qualitative methodologies
  • Work with cross-functional teams to distribute research activities among a highly passionate audience
  • Design questionnaires, program surveys, monitor fieldwork, analyze data, and synthesize results
  • Translate complex data into clear, actionable insights that influence strategy and decision-making
  • Incorporate first-party transaction data in primary research findings to deliver cohesive, data-driven stories
  • Work collaboratively across all lines of business including food & beverage, fan experience, venue operations, and premium services to drive innovation across the organization

Benefits

  • Medical, vision, dental and mental health benefits for you and your family
  • Access to a health care concierge
  • Flexible or Health Savings Accounts (FSA or HSA)
  • Free concert tickets
  • Generous paid time off including paid holidays, sick time, and personal days
  • 401(k) program with company match
  • Stock reimbursement program
  • New parent programs including caregiver leave
  • Fertility, adoption, foster, or surrogacy support
  • Career and skill development programs with School of Live
  • Tuition reimbursement
  • Student loan repayment
  • Volunteer time off
  • Crowdfunding match
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