Family Wellness Case Manager

Homeless Children's Network•San Francisco, CA

5d•Hybrid

About The Position

Homeless Children’s Network (HCN) is seeking a Family Wellness Case Manager to join their team. HCN's mission is to decrease the trauma of homelessness and domestic violence for children, youth, and families, empower families, and increase the effectiveness of collaborative efforts among service providers to end homelessness and poverty. Since 1992, HCN has empowered San Francisco’s underserved and historically marginalized communities citywide toward a brighter future with love, wholeness, and healing. HCN is San Francisco’s leading nonprofit agency for comprehensive early intervention and mental health support for underserved and historically marginalized children, youth, and families experiencing homelessness, housing instability, or living in intergenerational poverty. Their mobile therapeutic model is accessible and scalable, enabling clinicians to meet clients directly in the community. As the hub of a Collaborative of over 60 service agencies and community-based organizations, they serve over 2,500 clients each year. Central to their work is their Afri-centric mental health and wellness model, a community-defined approach that addresses health inequities and the persistent cycle of racism and trauma over generations. The Family Wellness Program is a community-based initiative funded by the San Francisco Department of Children, Youth and Their Families (DCYF) designed to support the emotional, social, and mental well-being of K–12 youth and their families. The program provides accessible, culturally responsive services in a welcoming, family-centered environment. Core services include short-term individual and family mental health support, wellness and enrichment programming for youth, family recreation and engagement activities, and case management and resource navigation. The program operates primarily through weekly on-site programming and quarterly events, with a strong emphasis on reducing barriers to care and increasing access to services.

Requirements

Obtained a Bachelor’s degree, especially in Psychology, Sociology, Social Work, or similarly related field.
Familiar with resources and communities in San Francisco, especially those dedicated to families with low income and experiencing homelessness/housing instability.
Charismatic and outgoing, and look forward to networking and outreaching with individuals and organizations.
Thrive in independent work while coming alive in a community of like-minded colleagues who share similar values.
Tenacious and able to follow through in order to best support client needs.
Willing to travel throughout San Francisco to meet with clients, families, and community partners as safety guidelines allow.
Bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality.
Bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
Have stories of your own life and how you have been a mover and shaker to transform these systems.
Accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.

Nice To Haves

Preferably bilingual and bicultural Spanish/English

Responsibilities

Providing housing stability plans for at least 18 households per year.
Supporting families in searching for and securing housing.
Supporting families in increasing income and employability.
Supporting families in improving credit history and rental stability.
Supporting families in addressing behavioral health issues that negatively impact housing stability.
Supporting families in accessing permanently affordable housing, including applying for placement on appropriate wait lists.
Meeting weekly documentation deadlines.
Supporting families in obtaining and/or maintaining stable housing.