Family Ways Training Coordinator (Project/Program Manager II)

King County•South Park Warehouse 7272 West Marginal Way South Seattle WA 98108, WA

7d•Hybrid

About The Position

The Family Ways Training Coordinator will work in a collaborative team environment to manage the training and model implementation components of Family Ways. The team includes Peer Community Specialists, a Public Health Nurse, two Nutritionists, a Social Worker, a Quality Improvement Lead and Administrative Support staff. This role will be charged with training, coaching, and maintaining model fidelity for the new Family Ways Program. The Training Coordinator will report to and work collaboratively with the Family Ways Co-Leads. This recruitment will be used to create an eligibility pool to fill additional Career Service, Term-Limited Temporary (TLT), or Special Duty Assignment (SDA) vacancies that may occur over the next six months.

Requirements

Two (2) years with a proven track record in designing and developing high-impact educational content in response to program needs.
Demonstrated expertise in education and behavior-change programs, training and assessment methods.
Demonstrated experience advancing racial equity and social just principles linked to social service work.
Trained in Promoting First Relationships as well as familiar with culturally-based parenting curricula from one of the Family Ways focus communities’ culture.
Proficiency in the areas of family support, child development, pregnancy, and post-partum and able to provide training and coaching to Family Ways staff
Experience in leading Continuous Quality Improvement (CQI) activities in alignment with program goals/objectives.
Ability to work with creativity and flexibility, both independently and as a team member.
High level skills in effectively communicating information to a wide variety of audiences, making individual or group presentations.
Strong foundation of knowledge in the Family Ways program or similarly designed program.
Effective oral and written communication skills.
Skills and experience using computer, Microsoft programs (Word, Outlook, Teams, etc.), electronic health records or data collection systems, video meeting platforms and a wide range of audio-visual equipment and programs.
Experience building relationships and setting goals with families or clients; translates that experience into coaching and mentoring individuals and teams to enhance performance, align with model fidelity, and develop skills, using a support and goal-oriented approach.
Strong team player with a track record of coordinating efforts to achieve shared goals.
Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
When Public Health responds to an emergency, and in accordance with relevant CLA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.

Nice To Haves

A passion for creating culturally relevant trainings and materials around parenting, child development, pregnancy, and the part-partum period.
Direct knowledge and/or lived experience working in at least one of these communities: U.S born Black/African American, the American Indian/Alaskan Native, and Native Hawaiian/Pacific Islander communities.
Experience with community engagement, working one-on-one with program participants, and home or field visits.

Responsibilities

Lead design of educational programs and training for Family Ways staff, participants, community groups and other professionals in alignment with the program’s core components.
Monitor program training and educational needs and create, implement, and evaluate broad-based solutions/programs including managing timelines and reporting efforts.
Develop tools and process for ongoing coaching, training, professional development as well as regular feedback.
Create and promote culturally appropriate educational materials and information
Lead continuous quality improvement activities in alignment with program goals/objectives.
Analyze program data to support access to services and referrals and align internal training, processes, and tools to desired outcomes.
Prepare Family Ways staff to utilize participant-centered, strengths-based practices.
Responsible for discussing difficult topics and presenting new materials to program staff such as information fact sheets on common health concerns, developmental milestones, pregnancy and postpartum care, etc.
Develop and maintain community engagement, expanding partnerships and program participation.
Arrange for culturally relevant and linguistically appropriate presentations for specific audiences.
Build relationships with other King County programs and community-based organizations to advance racial equity and social justice. This may include development of racial equity/anti-racism trainings or curriculum.
Create, maintain, and update a library of training and reference materials.
Collaborate and share decision making with team members, fostering and creating space for authentic and respectful dialogue.
Respond to calls, emails, or requests in a timely manner.
Other duties as assigned.