Family Visitation Specialist-1

Boys Town • Estherville, IA

11d • Onsite

About The Position

Transports youth and supervises visitation. This role ensures the safety of youth during transportation and visitation with biological family. The specialist will transport youth to and from visits, supervise interactions to ensure safety and appropriateness, and observe/assess behaviors to guide or redirect as needed. Documentation of visits and transportation, communication with staff, and building trust with youth and families are key responsibilities. The specialist must discern when to intervene, respond to short-notice situations, and serve as a role model for the Boys Town mission.

Requirements

• High school diploma or equivalent required.
• Minimum 1 year of experience in youth care or human services required.
• Minimum 21 years of age (applicable to Rhode Island only).
• Possess a valid driver's license with a good driving record required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• Pass an annual Motor Vehicle Registration (MVR) check required.
• Knowledge of state Vehicle and Driver Safety Guidelines.
• Ability to drive frequently and for extended periods of time using own vehicle.
• Knowledge of regulatory requirements pertaining to youth care.
• High level of professionalism and interpersonal skills.
• Computer skills in Microsoft Office.
• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Ability to build and sustain trust to facilitate successful, professional relationships.
• Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.
• Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity.
• Strong knowledge of Boys Town Model.

Nice To Haves

• Education and experience requirements may be higher based on Affiliate Site location, Local contracts, or Federal/State contract requirements.
• A combination of education and experience may be considered provided they meet the contract requirements (for example: an Associates degree in human services and 6 months of related work experience, or a Bachelor’s degree in human services).

Responsibilities

• Ensures the safety of the youth during transportation and during visitation with biological family.
• Transports youth in and around service area from a designated location to the place of the visit and back again understanding that being on time for every scheduled visit or transportation is crucial.
• Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate.
• Observes and assesses behaviors of all parties and guides or redirects as needed to assist in the process of constructing a successful visit.
• Maintains and organizes documentation of each supervised visit and transportation and turns in reports within established timelines.
• Communicates as needed with the appropriate staff on various issues that arise with each case.
• Develops a working relationship with the youth and family members to build trust which is crucial in the process of prompting and modeling parenting skills to the parents and in assisting them with interacting constructively with their children.
• Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior or situations in the visitation plan in which the youth and family members are faced with safety concerns.
• Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other.
• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

Benefits

• Reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location for employees and their dependents enrolled in medical benefits.
• Low to zero-dollar co-pays on certain maintenance drugs through pharmacy benefits.
• No cost mental health visits to an in-network provider.
• Generous match on their 401K or 401K Roth account.
• Tuition reimbursement.
• Parenting resources from experts.
• Professional development opportunities within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED