Family Time Coordinator (Social Service Assistant), Bilingual English/Spanish – Preferred, Not Required

State of Oregon • Gresham, OR

9d • Hybrid

About The Position

The Oregon Department of Human Services is seeking a Family Time Coordinator to help families spend quality time together. This position offers unique and interesting workdays where adaptability and flexibility are valued. The role is within the Child Welfare Program and aims to support children and young adults in being safer, healthier, experience less trauma, and achieve greater well-being. Bilingual English/Spanish is preferred but not required.

Requirements

• A valid driver’s license and acceptable driving record.
• One year of experience working in a human services or behavioral health setting OR An associate degree in any field OR An equivalent combination of education and experience.
• Experience providing administrative support by coordinating schedules, managing correspondence, and maintaining organized records.
• Experience narrating or documenting observations and information related to client cases, ensuring accurate and detailed record of activities and progress.
• Knowledge and experience using trauma-informed practices, integrating these values into client interactions and support services to promote healing and empowerment.
• Experience using clear communication skills to collaborate effectively with diverse populations, ensuring culturally sensitive and inclusive approaches in all interactions and service delivery.
• Experience working with children and families from a wide variety of backgrounds and able to demonstrate intercultural competency.

Nice To Haves

• Bilingual English/Spanish

Responsibilities

• Implement and manage individual visitation agreements by coordinating with case workers, clients, and caregivers.
• Plan visit schedules, locations, supervision levels, and safety measures using information from various sources.
• Review and explain visitation agreements and guidelines to clients, family members, and caregivers.
• Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes.
• Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members.
• Provide transportation support for children and others associated with the case, supporting their emotional needs.
• Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree