Family Support Worker

Wichita Public Schools•Wichita, KS

3d•Hybrid

About The Position

The Family Support Worker is responsible to assist parents in connecting with school and community resources to stabilize family life and benefit their child's educational success. This role involves helping parents make informed choices and educational decisions impacting their child, such as addressing truancy, school choice, and understanding educational rights. The Family Support Worker will also help parents understand the district's operations, including programs, conferences, and standards for student success.

Requirements

High School Diploma or GED is required.
Ability to maintain a friendly, caring, and professional manner that is supportive to parents, students, staff, and the community.
Ability to organize, prioritize, and problem-solve.
Ability to communicate both verbally and in writing to communicate with others inside and outside of the organization for the purpose of giving and obtaining information.
Ability to communicate effectively with a Supervisor when their discretion is needed.
Ability to perform as an effective team player.
Ability to plan, organize, make decisions, and prioritize work to meet the daily demands of the building.
Exhibit a professional manner and a positive attitude.
Use good judgment to make decisions on recurring assignments.
Display a significant degree of professionalism and confidentiality.
Ability to conform to proper standards of professional dress and appearance.
Knowledge of the company's mission, purpose, goals, and the role of every employee in achieving each of them.
Must be able to drive to many locations to meet with parents.
Must be able to work five days a week for the number of hours assigned.
Must be able to handle stress.
Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.
Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.

Nice To Haves

Fluency in Spanish preferred.
Associate's Degree or some college preferred in Social Services or a related area.
Knowledge of community partnerships and resources in the community that would benefit homeless students and families is preferred.

Responsibilities

Receive Enrollment Residency Questionnaire forms from schools and shelters and enter them in HEMS (Homeless Education Management System).
Assist with initial contacts to parents/guardians who qualify for services.
Assist with documentation and requesting nutrition services and transportation for families.
Assist with documentation from shelters on students being served and enter in HEMS.
Assist with Parent Education Program (PEP) activities and parent meetings.
Work with shelters and transitional housing staff to provide services to families residing in the shelters.
Provide parents/guardians with educational resources and information regarding school district resources.
Assist parents with parent/teacher conferences and provide transportation if needed.
Encourage parent involvement.
Provide documentation as needed in HEMS on services provided to families.
Coordinate with schools' social workers and school staff in the district to assist students in transition with services, supplies, and resources.
Assist with distribution of parent rights folders, backpacks, supplies, hygiene products, uniforms, and resources.
Network with community agencies to provide appropriate referrals to agencies, organizations, housing, and health care.
Work with community partners and organizations that provide services and resources to families.
Advocate and expedite services for the families in transition population.
Maintain documentation and records on all services provided to children and youth.
Perform other duties assigned by the McKinney-Vento Program Specialist.
Assist with additional duties as assigned by supervisor.