Family Support Worker

Wichita Public SchoolWichita, KS
Hybrid

About The Position

The Family Support Worker is responsible for assisting parents in connecting with school and community resources to stabilize family life and improve their child's educational success. This role involves helping parents make informed choices and educational decisions impacting their child's education, such as addressing truancy, school choice, and understanding educational rights. The Family Support Worker will also educate parents on the workings of the school district, including its programs, conferences, and standards for student success.

Requirements

  • High School Diploma or GED required.
  • Ability to maintain a friendly, caring, and professional manner that is supportive to parents, students, staff, and the community.
  • Ability to organize, prioritize, and problem-solve.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to communicate effectively with a Supervisor.
  • Ability to perform as an effective team player.
  • Ability to plan, organize, make decisions, and prioritize work to meet daily demands.
  • Exhibit a professional manner and a positive attitude.
  • Use good judgment to make decisions on recurring assignments.
  • Display a significant degree of professionalism and confidentiality.
  • Ability to conform to proper standards of professional dress and appearance.
  • Knowledge of the company's mission, purpose, and goals, and the role of every employee in achieving them.
  • Must be able to drive to many locations to meet with parents.
  • Must be able to work five days a week for the number of hours assigned.
  • Must be able to handle stress.
  • Must always comply with USD 259's guidelines for equipment use.

Nice To Haves

  • Fluency in Spanish preferred.
  • Associate's Degree or some college preferred in Social Services or a related area.
  • Knowledge of community partnerships and resources that would benefit homeless students and families is preferred.

Responsibilities

  • Receive and enter Enrollment Residency Questionnaire forms from schools and shelters into HEMS (Homeless Education Management System).
  • Assist with initial contacts to parents/guardians who qualify for services.
  • Assist with documentation and requesting nutrition services and transportation for families.
  • Assist with documentation from shelters on students being served and enter it into HEMS.
  • Assist with Parent Education Program (PEP) activities and parent meetings.
  • Work with shelters and transitional housing staff to provide services to families residing in shelters.
  • Provide parents/guardians with educational resources and information regarding school district resources.
  • Assist parents with parent/teacher conferences and provide transportation if needed.
  • Encourage parent involvement.
  • Provide documentation as needed in HEMS on services provided to families.
  • Coordinate with schools' social workers and district staff to assist students in transition with services, supplies, and resources.
  • Assist with the distribution of parent rights folders, backpacks, supplies, hygiene products, uniforms, and resources.
  • Network with community agencies to provide appropriate referrals for agencies, organizations, housing, and healthcare.
  • Work with community partners and organizations that provide services and resources to families.
  • Advocate for and expedite services for the homeless population.
  • Maintain documentation and records on all services provided to children and youth.
  • Perform other duties assigned by the McKinney-Vento Program Specialist.
  • Assist with additional duties as assigned by supervisor.
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