Family Support Worker - Child Welfare

Kids Central•Ocala, FL

5d•Onsite

About The Position

This position is responsible for transporting and serving as a paraprofessional to children and families in the child welfare department. This position also assists Family Care Managers and Family Care Manager Supervisors in supervising visitations, documenting visitation observations, transporting to medical/dental appointments, providing supervision of children, and performing routine clerical duties for at-risk families. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be allowed to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent preferred.
Two years of experience in providing social services, child development, family services, or working in a childcare setting. An associate's or bachelor’s degree in social services or a related field may substitute for required experience.
Valid Florida Driver’s License with acceptable driving record, as required to drive for business purposes.
Must maintain and show proof of the appropriate automobile insurance limits ($100,000/$300,000) per Florida Statutes.
Ability to work in a highly visible position and use effective interpersonal communication skills to respond to children and their families, and legal entities (i.e., judges, law enforcement, CLS etc.).
Ability to read, analyze, and interpret professional procedures.
Ability to write concise reports within 24 hours of event or as required by the program.
Must be able to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of instructions and take appropriate actions.
Ability to safely operate any type of motor vehicle. Vehicles vary from economy to vans.

Responsibilities

Coordinate and provide transportation in various modes (i.e., car, plane, train, etc.) for children under Child Protective Services, including relocation/placement in foster homes, physician visits, and supervised parental visits; supervises children in the play area while parents meet with Family Care Managers.
Supervises parental and/or family visitations as directed by Family Care Managers (FCM) or Family Care Manager Supervisor (FCMS); monitors visitation time and makes decisions to terminate visit if necessary; makes immediate oral reports of visitation and follows up with written visit observation forms.
Establish positive relationships with children, natural parents, foster and adoptive parents, and extended family.
Demonstrates commitment to providing superior customer service experiences to all staff and clients with a service-oriented attitude in accordance with principles of professionalism and respect.
Demonstrates ability to de-escalate problematic behaviors safely while driving or providing supervision. Report all concerning behaviors or incidents within one hour to the supervisor. Ensures the safety and well-being of children and families served.
Demonstrates commitment to improve quality and safety through training, education, communication, collaboration, innovation, and execution.
Other duties as assigned.