FAMILY SUPPORT WORKER - 60002224
About The Position
This position assists investigators in maintaining a caseload of families receiving social services. The Family Support Worker assists clients in completing forms for services and benefits, and helps individuals and/or families by providing and arranging for social, medical, education, employment and training, daycare services, and housing. The role also involves providing materials to individuals and/or families about nutrition, infant development, and parenting skills, and ensuring immunizations and well-baby visits are received in a timely manner. The Family Support Worker assists individuals and/or families in learning how to access community services and works with families to develop a family support plan. This role conducts interviews to collect general household data, coordinates necessary transportation for families, and maintains and updates client files. The position requires participation in trainings and making referrals for emergency and ongoing services within the agency and to other agencies. The Family Support Worker maintains a liaison with community agencies and service organizations to determine the results of services rendered to individual clients. This role performs related work as required, provides phone and client contact support, and functions on an independent level while performing a variety of duties that require initiative and sound judgment.
Requirements
- Knowledge of basic child care practices.
- Knowledge of elderly care practices.
- Knowledge of principles and techniques of effective communication.
- Knowledge of community resources.
- Knowledge of program objectives.
- Knowledge of basic arithmetic.
- Skill in basic counseling techniques.
- Ability to assist clients in accessing community resource services.
- Ability to understand and apply the methods and practices used in medical, nursing, nutrition, child development or child care settings.
- Ability to interview clients to identify needs.
- Ability to communicate effectively.
- Ability to plan, organize and coordinate work activities.
- Ability to establish and maintain working relationship with others.
- Must have valid Florida Drivers License and vehicle.
- Visitation transportation.
Responsibilities
- Assists investigators in maintaining caseload of families receiving social services.
- Assists clients in completing forms for services and benefits.
- Assists individuals and/or families in providing and arranging for social, medical, education, employment and training, daycare services and housing.
- Provides materials to individuals and/or families about nutrition, infant development and parenting skills.
- Ensures immunizations and well-baby visits are received in a timely manner.
- Assists individuals and/or families in learning how to access community services.
- Works with family to develop family support plan.
- Conducts interviews to collect general household data in order to assist household members.
- Coordinates necessary transportation for families.
- Maintains and updates clients files.
- Participates in trainings.
- Makes referrals for emergency and ongoing services withing the agency and to other agencies.
- Maintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
- Performs related work as required.
- Provides phone and client contact support.
- Functions on an independent level while performing a variety of duties, which require initiative and sound judgment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
