FAMILY SUPPORT WORKER OPS - 60934486

State of Florida • CRAWFORDVILLE, FL

6d • Onsite

About The Position

This is work assisting professionals in Child Protective Investigations to provide client services and support for families.

Requirements

• Must possess and maintain a valid driver’s license.
• Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. (Business Use Insurance)
• 1 or more years of experience in a paraprofessional position - this paraprofessional must be able to perform tasks requiring significant knowledge in the Child Protection or Social Work field and may even function independently of direct professional supervision.
• Knowledge of major computer programs/software, knowledge of office machines

Nice To Haves

• Associate degree or bachelor’s degree from an accredited college or university may substitute for the 1 year requested.
• Demonstrates professional competency and works well with others; communicates clearly and listens effectively; keeps others informed
• Well organized, uses time effectively, acts independently; takes initiative and is proactive with regard to work assignments

Responsibilities

• Coordinate and provide necessary transportation for families – transport clients by appointment arranged through liaison to various locations.
• Maintain and update client files, maintain vehicle logs, assist in records retrieval (picking up law enforcement, medical, court records etc.)
• Input case information into internal FSFN system; monitor FSFN for receipt of incoming child abuse/neglect reports; assemble new reports into case files with the necessary reports, forms, and background searches; disseminate reports per rotation schedule as outlined by supervisory staff; address and assign incoming OTI and transfer requests from other counties.
• Assist clients in identifying available benefits and social and community services and help clients obtain them; assist clients in completing forms for services and benefits.
• Assist investigators in maintaining caseload of families receiving social services
• Copying/faxing/filing/correspondence as directed by supervisory staff regarding special projects, drafting and sending case closure letters on all closed CPI investigations.
• Observe/supervise parent visitation.
• Perform related work as required; provide phone and client contact support. This employee functions on an independent level while performing a variety of duties that require initiative and sound judgment.

Benefits

• The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree