Family Support Team Administrative Assistant

CHARLOTTE BEHAVIORAL HEALTH CARE INC • Punta Gorda, FL

3d • Onsite

About The Position

Responsible for organizing, coordinating, and monitoring the non-clinical operations of Family Support Team (FST). Support to staff, including monitoring and coordinating daily team schedules and supporting staff in both the office and field. Serve as a liaison between patients and staff, including attending to the needs of office walk-ins and calls from participants and natural supports. Actively participate in the team meetings two times weekly. Triage calls, coordinate community between patients, family, other service providers and staff. Manage and track screening and referral log for potential patients. Assist with completing and monitoring program reports and performance outcomes. Maintain the Admission and Discharge Log for program to be used for required reports, data, and outcomes. Maintain accounting and budget records for patients and program enhancement funds.

Requirements

• High School Diploma or equivalent.
• One (1) year of similar experience in an office setting required.
• Ability to pass a level II Background clearance and drug test.
• Valid FL drivers’ license, insurance, and safe driving record.
• Dependable transportation (registered, safe operating conditions, etc.).

Nice To Haves

• Experience in a health care or social services setting preferred.

Responsibilities

• Organizing, coordinating, and monitoring the non-clinical operations of Family Support Team (FST).
• Supporting staff, including monitoring and coordinating daily team schedules and supporting staff in both the office and field.
• Serving as a liaison between patients and staff, including attending to the needs of office walk-ins and calls from participants and natural supports.
• Actively participating in team meetings two times weekly.
• Triaging calls and coordinating community between patients, family, other service providers and staff.
• Managing and tracking screening and referral log for potential patients.
• Assisting with completing and monitoring program reports and performance outcomes.
• Maintaining the Admission and Discharge Log for program to be used for required reports, data, and outcomes.
• Maintaining accounting and budget records for patients and program enhancement funds.

Benefits

• Dental, vision, health, and life insurance.
• Employee Assistance Program (EAP).
• Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
• Paid Time Off (PTO).
• 11 paid holidays.
• 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
• Tuition reimbursement.
• Public Service Loan Forgiveness (PSLF) eligible.
• Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED