Family Support Specialist

CenterstoneColumbia, TN
$16 - $22Remote

About The Position

Join a compassionate, mission-driven team where you can make a direct and lasting impact on children and families in your community. As a Family Support Specialist, you’ll build meaningful, long-term relationships, empower families through education and skill-building, and play a critical role in strengthening family stability and child development outcomes. This role offers the opportunity to work independently in the field while being supported by a collaborative team, gain hands-on experience in home-based services and case management, and grow your career in behavioral health and family services. This position offers a competitive hourly pay range of $17.00 – $18.77, based on post-bachelor’s degree experience. If you are empathetic, flexible, and passionate about helping families thrive, this is the perfect role for you. In this role, you will not work from a traditional office. Rather, you will provide in-home visitation services and family-centered support, helping families improve parenting skills, promote healthy child development, and connect to critical resources. You will work closely with families over an extended period, focusing on building trust, strengthening protective factors, and supporting long-term success through individualized service planning.

Requirements

  • Bachelor’s degree in Psychology, Social Work, or related behavioral health field required
  • Valid driver's license in good standing
  • Ability to establish trusting, supportive relationships with diverse families
  • Strong communication, active listening, and interpersonal skills
  • Cultural humility and respect for diverse family structures and parenting styles
  • Willingness to engage in reflective practice and ongoing professional growth

Nice To Haves

  • Two (2) years of professional experience working with youth and families in child welfare, education, childcare, criminal justice, behavioral health, or related setting preferred
  • Experience with home-based or community-based services preferred
  • Knowledge of infant and child development preferred
  • Experience working with culturally diverse populations preferred
  • Infant Mental Health Endorsement preferred

Responsibilities

  • Build strong, trusting relationships with families through consistent in-home visits and ongoing engagement
  • Empower parents by teaching problem-solving, parenting, and life skills to support healthy family functioning
  • Deliver family-centered, strength-based interventions to promote child development and wellbeing
  • Conduct screenings and assessments (e.g., developmental, social-emotional, and family functioning tools) to guide service planning
  • Develop and implement individualized Family Service Plans, supporting families in achieving their goals
  • Connect families to community resources, including healthcare, social services, and educational supports
  • Provide case management services and maintain consistent communication with families
  • Maintain accurate, timely documentation, including reports, program data, and required records
  • Participate in required trainings, team meetings, and program activities to ensure compliance and growth
  • Support families in building long-term support systems within their community

Benefits

  • Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
  • Mileage Reimbursement – Company paid for work functions requiring travel
  • Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
  • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
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