FCS-Family Support Specialist --Cedar Rapids

Four Oaks Family & Children Services•Cedar Rapids, IA
•$45,000 - $47,000

About The Position

Four Oaks is hiring a Family Support Specialist in Cedar Rapids, Iowa, to provide individualized support to children and families. The role helps children safely remain with their families, supports reunification, and works toward safe, stable, permanent homes through family support, care coordination, safety monitoring, and crisis intervention. The specialist builds supportive relationships with families, helps them develop skills and work toward goals, and connects them with services and community resources. The position includes collaborating with families, therapists, program coordinators, referring workers, and community partners to develop and carry out individualized service plans. The specialist assesses needs, uses established assessment tools, provides family functioning interventions, monitors safety and progress, and participates in case staffing, permanency, and discharge planning. The role also involves accurate and timely documentation, caseload and productivity management, crisis response, and assigned on-call responsibilities. This is a full-time, experienced-level position with frequent travel of up to 50%. The listed salary range is $45,000–$47,000. Four Oaks describes its workplace as supportive and team-oriented, with a business-casual environment and an emphasis on professional growth and work-life balance.

Requirements

  • Bachelor’s degree from a four-year college or university; a social-services-related field is preferred.
  • Alternatively, an associate’s degree in a human-services-related field plus two years of related experience.
  • Compassionate, resourceful, and dependable approach to supporting children and families.

Nice To Haves

  • Bachelor’s degree in a social-services-related field.

Responsibilities

  • Provide individualized support to children and families to promote stability, stronger relationships, and safe, lasting permanency.
  • Build trusting relationships with families and help them navigate challenges and develop skills for long-term success.
  • Collaborate with families, therapists, program coordinators, and referring workers to develop and implement individualized service plans.
  • Provide family functioning interventions, guidance, and support to promote healthier relationships and positive family interactions.
  • Help families identify needs, overcome barriers, and connect with community resources.
  • Communicate regularly with referring workers, families, and community partners, and coordinate services with therapists and program leadership.
  • Provide supervision, safety monitoring, and crisis planning to help maintain safe environments for children and families.
  • Respond to challenging situations with crisis intervention and participate in assigned on-call responsibilities.
  • Assess treatment needs, use established assessment tools, and develop structured service agendas aligned with family goals.
  • Coordinate quarterly case staffing meetings, monitor progress, and participate in permanency and discharge planning.
  • Use appropriate counseling and intervention techniques to strengthen families’ problem-solving, communication, and coping skills.
  • Maintain timely and accurate documentation of services, treatment objectives, interventions, and family progress.
  • Manage an assigned caseload and meet productivity expectations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Generous paid leave package
  • Seven paid holidays
  • Career growth and advancement opportunities
  • Educational discounts
  • Fitness center discounts
  • Supportive, team-oriented workplace
  • Business-casual work environment
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