Family Support Specialist - Center Based

Brightpoint • Bloomington, IL

2d • Onsite

About The Position

The Family Support Specialist serves as the first point of contact for families of our Scott Child & Family Center. This role is responsible for carrying out all funding source requirements to confirm participant eligibility, identify needs of children and families, coordinate, enroll and track participation in services to improve the social and psychological functioning of children and their families, and maximize the family’s well-being and the academic functioning of children.

Requirements

• Bachelor’s Degree in Social Work or related field and/or Family Specialist Gateway Level 5 Credential required.
• A year of experience working with families with children under the age of 5 required.
• Knowledgeable of community resources
• Valid driver's license, insurance, and a reliable vehicle required.

Nice To Haves

• Case management experience preferred.
• Bilingual (English/Spanish) a plus.

Responsibilities

• Recruits families with children for enrollment in the program, engaging in scheduled recruitment outings on a regular basis, including evening and weekend recruitment events (in-person and/or virtual).
• Completes and obtains all essential documentation to validate the eligibility of all applying families and secures all essential documentation, including the selection criteria form, to ensure that the most eligible families are enrolled in the program.
• Coordinates the placement of eligible children, in the center or home-based program, with the assigned Supervisor, Manager and/or Director.
• Establishes trusting, nurturing relationships with clients/participants.
• Participates with the multidisciplinary team to ensure that all support services are extended to families based on their needs.
• In alignment with the attendance protocol, monitors absenteeism/participation of children, contacts parents and/or conducts team meetings with parents to discern justification for absenteeism/ participation and creates participation plan, as appropriate.
• For Center Based Only: Reports absences of three days or more to Family Support Services Supervisor or assigned Site or Program Supervisor for further follow-up recommendations.
• For Home-Based only: Reports two consecutive missed visits to Family Support Supervisor or assigned Site or Program Supervisor.
• Provides support to parents, providers and partners to ensure all funding requirements are effectively implemented.

Benefits

• Medical/dental/vision insurance
• 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure)
• 11 paid holidays
• Supplemental insurance options
• 401(k) with match
• Leadership development opportunities
• One-on-one mentorship
• Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level