Family Support Services Specialist (7957)

Lutheran Services Florida•Largo, FL

1d•Hybrid

About The Position

Lutheran Services Florida (LSF) is seeking a Family Support Services Specialist to join their team and make a positive impact on the lives of children and families. This role provides essential support to the Case Management Organization by performing tasks such as client transportation, supervised visitation, foster parent support, and other necessary support functions. This is a direct care position focused on assisting clients and supporting foster families.

Requirements

High School diploma
Valid driver’s license and appropriate auto liability insurance required.
Ability to drive, use phone, sit for long periods of time, and write notes as required.
Ability to adapt to irregular working hours and perform light lifting.
Good time management, organizational, verbal and written communication, and interpersonal skills.
Ability to function in a multi-cultural environment effectively with clients, co-workers, volunteers, government agencies and general public.
Dependability, discretion and good judgment.
Ability to communicate effectively with clients, parents, co-workers, volunteers, governmental and other agencies and the general public.
Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
Accurate, complete and timely submission of required documents and reports.
Adherence to all licensing and quality assurance standards.
Adherence to agency policies and procedures.
Must maintain confidentiality of all client information.

Nice To Haves

Some college preferred.
One to three (1-3) years’ experience in community service agencies is preferred.
Certified First Aid/CPR and crisis intervention.

Responsibilities

Transport client children to and from program placements, supervised visits, and medical/dental appointments using agency or personal vehicles.
Maintain weekly Transportation Request forms and track agency vehicle mileage, service, and usage.
Perform placement follow-up contacts with assigned foster homes upon placement of children.
Visit all assigned foster homes quarterly or more frequently to provide information and support.
Prepare required reports and documentation as instructed by the unit supervisor.
Participate in community outreach programs, including recruitment events, foster parent meetings, and support groups.
Attend and participate in staff/professional trainings, meetings, and supervision sessions.
Carry and maintain an agency cell phone and participate in an "on call" rotation schedule.
Function in the community without direct supervision.
Function professionally in a team setting.
Perform other duties as assigned.

Benefits

Medical
Dental
Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement