Family Support Services Specialist (7414)

Lutheran Services Florida • Fort Myers, FL

2d • Hybrid

About The Position

Lutheran Services Florida (LSF) is seeking a Family Support Services Specialist to provide assistance and support to the Case Management Organization. This direct care position involves tasks such as client transportation, supervised visitation, foster parent support, and other necessary support functions to help children and families. LSF's mission is to create a world where children are safe, families are strong, and communities are vibrant.

Requirements

• High School diploma
• Ability to drive
• Use phone
• Sit for long periods of time
• Write notes as required
• Perform light lifting
• Valid driver’s license
• Appropriate auto liability insurance required
• Good time management skills
• Good organizational skills
• Good verbal and written communication skills
• Good interpersonal skills
• Ability to function in a multi-cultural environment effectively with clients, co-workers, volunteers, government agencies and general public.
• Dependability, discretion and good judgment.
• Ability to communicate effectively with clients, parents, co-workers, volunteers, governmental and other agencies and the general public.
• Demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
• Reports to unit supervisor.
• Team player with co-workers and administrators.
• Accurate complete and timely submission of required documents and reports.
• Adherence to all licensing and quality assurance standards.
• Liaison to government, courts, schools and community providers.
• Adherence to agency policies and procedures.
• Must maintain confidentiality of all client information.

Nice To Haves

• Some college preferred
• One to three (1-3) years’ experience in community service agencies preferred
• Certified First Aid/CPR
• Certified crisis intervention
• May fill in for clerical staff by answering agency phones, and assisting with filing.
• Adapt to irregular working hours

Responsibilities

• Transport client children to and from program placements, supervised visits, medical and dental appointments using agency or personal vehicles.
• Maintain weekly Transportation Request forms.
• Track agency vehicle mileage, service, and usage.
• Perform placement follow-up contacts with assigned foster homes after children are placed.
• Visit all assigned foster homes quarterly or more frequently to provide information and support.
• Prepare required reports and documentation as directed by the unit supervisor.
• Participate in community outreach programs, including recruitment events, foster parent meetings, and support groups.
• Attend and participate in staff/professional trainings, meetings, and supervision sessions.
• Carry and maintain an agency cell phone and function 'on call' in a rotation schedule.
• Function in the community without direct supervision.
• Function professionally in a team setting.
• Other duties as assigned.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED