Family Support Services Specialist (103150)

Lutheran Services Florida • Bradenton, FL

5d

About The Position

The Family Support Services Specialist provides direct care assistance and support to the Case Management Organization through client transportation, supervised visitation, foster parent support, and other support functions as needed. The role transports children to program placements, visits, and medical or dental appointments; follows up with foster homes; and provides foster parents with information and support. The specialist also participates in community outreach, training, meetings, and supervision, and may be responsible for carrying an agency phone and serving on call in a rotation based on program needs. The position requires working in the community without direct supervision and maintaining confidential client information.

Requirements

• High school diploma.
• Valid driver's license and appropriate auto liability insurance.
• Good time-management, organizational, verbal and written communication, and interpersonal skills.
• Ability to work effectively in a multicultural environment with clients, coworkers, volunteers, government agencies, and the general public.
• Dependability, discretion, and good judgment.
• Certified First Aid/CPR and crisis intervention.
• Ability to adapt to irregular working hours.
• Ability to demonstrate sensitivity to the cultural and socioeconomic characteristics and needs of the service population.

Nice To Haves

• Some college education.
• One to three years of experience in community service agencies.

Responsibilities

• Transport client children in agency or personal vehicles to and from program placements, supervised visits, and medical and dental appointments.
• Maintain weekly Transportation Request forms and track agency vehicle mileage, service, and usage.
• Perform placement follow-up contacts with assigned foster homes.
• Visit assigned foster homes quarterly or more often to provide information and support.
• Prepare required reports and documentation as instructed by the unit supervisor.
• Participate in community outreach, including recruitment events, foster parent meetings, and support groups.
• Attend and participate in staff and professional trainings, meetings, and supervision sessions.
• Carry and maintain an agency cell phone and function on call in a rotation schedule as needed.
• Work in the community without direct supervision and function professionally in a team setting.
• Maintain confidentiality of client information and adhere to agency policies, licensing standards, and quality assurance standards.
• Serve as a liaison to government, courts, schools, and community providers.
• May assist clerical staff by answering agency phones and filing.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 24/7 online access to doctors through telehealth.
• Employee Assistance Program (EAP).
• Employer-paid life insurance equal to one times salary.
• 13 paid holidays plus one floating holiday.
• Generous paid time off policy starting at 16 working days per year.
• 403(b) retirement plan with a 3% discretionary employer match or 3% student loan repayment reimbursement.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED