Family Support Partner EMPACT

LA FRONTERA CENTER, INC.•Apache Junction, AZ

About The Position

The Family Support Partner models the skills needed to navigate behavioral health systems and community programs, serving as a system guide and advocate for parents. As an active member of the Child and Family Team, this role provides direct support to families, encourages family members to develop self-advocacy skills in pursuit of culturally specific goals for themselves and their children, and helps families identify their strengths and needs. The Family Support Partner provides information to support family decision-making in child and family planning, connects families with community resources, and helps them navigate education, behavioral health, juvenile justice, and social services systems. The role requires professional, empathetic engagement with families and colleagues, including the ability to remain calm in crisis situations and work both independently and cooperatively. Employees must maintain professional conduct and positive working relationships with internal and external team members, stakeholders, and community and business partners. When driving on agency time or business, employees must have a valid Arizona driver's license, appropriate liability insurance, and approval for liability coverage through EMPACT-SPC's insurance carrier. EMPACT- Suicide Prevention Center is a nonprofit organization within the La Frontera family that has provided community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987.

Requirements

Minimum of a high school diploma or GED.
Experience as a parent, foster parent, adoptive parent, or caretaker of a child with behavioral health needs, and experience with children's services systems; the child must have lived with the applicant.
Strong organizational and time-management skills.
Computer literacy, customer service skills, and basic typing skills.
Ability to work professionally and effectively with people from diverse ethnic and cultural groups.
Good written and verbal communication skills.
Valid Arizona driver's license with no major infractions during the past 39 months.
Must have a Fingerprint Clearance Card or be eligible to obtain one.
Must be at least 21 years old at the time of employment.
Ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to all persons regardless of age, race, creed, gender, or sexual orientation.
If driving on agency time or business, valid Arizona driver's license, appropriate liability insurance, and approval for liability coverage through EMPACT-SPC's liability insurance carrier are required.

Nice To Haves

Bilingual Spanish.

Responsibilities

Model skills for navigating behavioral health systems and other community programs, serving as a system guide and advocate for parents.
Provide direct support to families as an active member of the Child and Family Team.
Encourage family members to develop self-advocacy skills in pursuit of their culturally specific life goals for themselves and their children.
Work with families to gather information about their strengths and needs.
Provide information that enables families to make decisions in the child and family planning process and beyond.
Provide information about and connections to community resources.
Help families navigate education, behavioral health, juvenile justice, and social services systems.
Maintain professional conduct consistent with ethical practice and agency policies and procedures.
Maintain positive working relationships with internal and external team members, stakeholders, and community and business partners.
When driving on agency time or business, maintain a valid Arizona driver's license and appropriate liability insurance, with approval for liability coverage through EMPACT-SPC's insurance carrier.