Family Partner

Brockton Area Multi-Servi•Brockton, MA
•Onsite

About The Position

The Family Partner provides peer-based support, advocacy, and guidance to caregivers of youth with significant emotional and behavioral needs. Drawing on lived experience as a parent or caregiver, the role helps families build skills, confidence, and connections while navigating services and systems. The position is part of BAMSI’s Community Service Agency program, which supports families raising youth with serious emotional disturbance and works to strengthen caregivers’ ability to navigate complex systems, build confidence in parenting, and reduce reliance on inpatient or residential services. The Family Partner works with families in homes, communities, and the systems they navigate, and collaborates with a Care Planning Team (CPT). The position is based in Brockton, Massachusetts, and is scheduled for 30 hours per week, Monday through Friday, from 9:00 a.m. to 3:00 p.m. The hourly rate is $18–$20. Benefits vary based on position and scheduled hours.

Requirements

  • Lived experience as a parent or caregiver of a youth with special needs.
  • One of the following education and experience combinations: high school diploma or GED and at least 2 years of experience with children, adolescents, or transition-age youth (TAY); an associate degree in a human services field and 1 year of relevant experience; or a bachelor’s degree in a human services field and 1 year of relevant experience.
  • Experience navigating child- and family-serving systems, such as schools and behavioral health services.
  • Strong communication, organizational, and interpersonal skills.
  • Ability to engage families without judgment and build trusting relationships.
  • Knowledge of community resources and culturally responsive services.
  • Ability to support families in crisis and high-stress situations.
  • Team-oriented approach and ability to work independently in the field.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Experience with youth with mental health needs is strongly preferred.

Responsibilities

  • Provide guidance, coaching, and support to caregivers navigating their child’s needs and services.
  • Help caregivers articulate youth strengths, needs, and goals within the Care Planning Team (CPT).
  • Engage families in home- and community-based activities aligned with Individual Care Plans.
  • Support caregivers in developing self-care strategies and connecting with peer supports and resources.
  • Attend meetings, including IEPs, treatment team meetings, and hospital discharges, and assist with transition planning.
  • Participate in and, when appropriate, facilitate Care Planning Team meetings.
  • Conduct weekly in-person home visits and provide ongoing telephone support.
  • Provide transportation to families as needed.
  • Maintain professional boundaries and ethical standards.
  • Participate in weekly administrative, clinical, and group supervision.
  • Complete timely and accurate documentation, including progress notes and treatment goals.

Benefits

  • Combined vacation, personal, and cultural holiday time off.
  • Paid holidays.
  • Specialized paid trainings.
  • Health and dental insurance, based on eligibility.
  • 403B plan with discretionary match.
  • Wellness activities.
  • Employee Assistance Program.
  • Career development opportunities.
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