Family Support Engagement Specialist

Fort Myers•Fort Myers, FL

About The Position

The Family Support Engagement Specialist supports families enrolled in CHS’s nationally accredited Healthy Families program. Through home visits, education, mentoring, and individualized support, the specialist helps parents build confidence, strengthen relationships with their children, and develop skills to create healthy, stable homes. The role focuses on recognizing family strengths, helping families navigate challenges, and building a foundation for children’s futures. The specialist builds trusting relationships through regular communication, home visits, and ongoing engagement; identifies family needs; conducts developmental screenings; and helps families set goals and action plans. The role also provides parenting education and practical guidance, models effective parenting strategies, connects families with community and social services, and coordinates or provides transportation when needed. The specialist works with families to address barriers and build stability and self-sufficiency.

Requirements

High school diploma or GED equivalent.
Experience working with culturally diverse young children and their families.
Strong communication, interpersonal, and problem-solving skills.
Basic computer skills and ability to maintain accurate documentation.
Florida driver's license or ability to obtain one within 30 days of hire.
Daily access to reliable and insured transportation.

Nice To Haves

Ability to speak Spanish.
Experience supporting parents, young children, or families in a human services setting.
Experience with home visiting, family education, child development, or parenting support.

Responsibilities

Build trusting relationships with families through regular communication, home visits, and ongoing engagement.
Identify family strengths, challenges, and areas where additional support may be needed.
Conduct developmental screenings and help families establish goals and action plans.
Maintain consistent contact through phone calls, written communication, and residential visits.
Teach positive parenting skills and age-appropriate discipline techniques.
Provide education, activities, and practical guidance that encourage healthy parent-child interactions.
Model effective parenting techniques and strategies that promote child development and family well-being.
Help parents build confidence, strengthen parenting skills, and create nurturing home environments.
Identify community resources and connect families with appropriate supportive services.
Help families access medical appointments, counseling, and other social service resources.
Coordinate or provide transportation when needed to help families participate in essential appointments and activities.
Work with families to overcome barriers and build greater stability and self-sufficiency.