Family Support Counselor EMPACT

La Frontera Center•San Tan Valley, AZ

About The Position

EMPACT-Suicide Prevention Center, part of the La Frontera family, is a nonprofit organization providing community behavioral health counseling, crisis intervention, and suicide prevention services. The Family Support Counselor position is based at the San Tan location and builds positive, supportive relationships with children and adults in family- and community-based environments, following the 12 AZ Principles. The role supports case management and clinical operations, communicates community resources, documents services, attends Child and Family Teams, and provides additional support such as mentoring children, teaching living skills, and respite for families.

Requirements

Bachelor's degree in a behavioral-health-related field or qualification as a Behavioral Health Technician (BHT).
Experience working with children with behavioral needs and different diagnoses.
Experience working with parents on parenting skills, behavior modification, and modeling parenting styles.
Ability to engage easily with others, coordinate with DCS, and follow up in a timely manner.
Previous use of behavior charts and behavior-modification skills.
Ability to work a flexible schedule, including evening and/or weekend hours.
Detail-oriented and able to multitask in a fast-paced environment.
Must have or be eligible to obtain a fingerprint clearance card.
Must be at least 21 years old at the time of employment.
Must have a valid Arizona driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
At hire, must provide a three-year state driving record with no major infractions or excessive driving violations or tickets.
Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to all persons regardless of age, race, creed, gender, or sexual orientation.

Nice To Haves

Bilingual Spanish; an hourly differential is available.

Responsibilities

Form positive, supportive relationships with children and adults in caring, family- and community-based environments in accordance with the 12 AZ Principles.
Assist with coordinating case management services and communicating community-based resources.
Support clinical operations through problem resolution, customer service, and documentation.
Attend Child and Family Teams.
Perform other assigned supportive duties, which may include mentoring children, assisting with living skills, and providing respite for families.
Coordinate with DCS and follow up in a timely manner.
Maintain professional conduct consistent with ethical practice and agency policies and procedures.
Maintain professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
When driving on agency time or business, maintain a valid Arizona driver's license, appropriate liability insurance, and approval for liability coverage through the agency's insurance carrier.