Family Support Counselor

Victor Careers • Lake Elsinore, CA

7d

About The Position

Victor Community Support Services is seeking compassionate and motivated Family Support Counselors to support youth and families. The agency provides full training, mentorship, and a team-driven environment. Under the direct supervision of an assigned Supervisor, the counselor provides support services to individuals and families identified in the designated program and/or individualized plan. Services may be provided to youth in 24-hour residential treatment and/or clients in community-based programs.

Requirements

• High school diploma or GED.
• Reliable transportation to travel to assigned client homes, schools, offices, and other locations.
• If using a personal vehicle, meet the agency's driving requirements.
• Meet the agency's physical and mental fitness standards and examinations.
• Be willing to complete a tuberculosis (TB) test and drug screening.
• Be willing to complete a personal background investigation conducted by the State of California.

Nice To Haves

• Previous experience providing direct care to children and families in a mental health or social services setting.
• 60 college units, four years of experience, or a bachelor's degree.
• Skills in engaging and working with parents as partners and using a strength-based approach.
• Crisis and case management experience.
• Strong analytical and problem-solving skills.
• Previous experience working with the public and government agencies.
• Spanish bilingual skills, for additional hourly compensation.

Responsibilities

• Provide individual and family support services in accordance with individualized plans, including referrals, advocacy, linkage and case management, support groups, educational support, transportation, home management assistance, recreational activities, and behavioral interventions and management.
• Engage assigned clients effectively and develop relationships with appropriate boundaries.
• Manage a flexible, community-based schedule.
• Complete required documentation within agency and program time constraints, including client contact forms, CANS, service activity summaries, data tracking, daily progress notes for mental health services, mileage documentation, and other administrative records.
• Participate actively in assigned treatment teams.
• Carry out assigned team responsibilities based on program needs, which may include working within a Teaming Model and serving as a liaison with community agencies and resources.
• Meet the agency service percentage standard for expected time spent with clients, if applicable.
• Complete other program operational tasks as assigned by a supervisor.

Benefits

• Low-cost medical, dental, and vision coverage.
• Life insurance for the employee and family.
• Nine paid holidays, PTO, and sick pay.
• Mental health day.
• Five bereavement days.
• Three percent annual salary increases.
• Costco Gold Star membership.
• Retirement savings plan (403B).
• 100% employer-funded retirement plan.
• Employee Assistance Program.
• Mileage reimbursement at $0.76 per mile.
• Working Advantage discount program.
• Verizon Wireless discount.
• Tuition assistance.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED