Family Support Counsellor

Alzheimer Society of Peterborough, Kawartha Lakes, Northumberland & Haliburton • Peterborough, ON

9d • Hybrid

About The Position

The Alzheimer Society of Peterborough, Kawartha Lakes, Northumberland and Haliburton is seeking a compassionate and skilled professional to join our team as a Family Support Counsellor. In this role, you will make a meaningful difference in the lives of individuals living with dementia and their care partners. Through supportive counselling, education, and connection to services, you will help people navigate complex journeys with confidence, dignity, and support. As a Family Support Counsellor, you will build trusted relationships with individuals and families, providing ongoing counselling, education, and guidance. You will support clients in understanding dementia, developing effective care strategies, and navigating health and community services. You will also facilitate support groups and collaborate closely with community partners, including participating as a member of interdisciplinary teams in memory clinics across the region.

Requirements

• Diploma or degree in Social Work, Social Services, Geriatric Care, or a related field (or equivalent experience)
• Supporting individuals living with dementia and their care partners
• Assessment, care planning, and service coordination
• Working in healthcare, human services, or inter-professional environments
• Strong knowledge of dementia care and person-centred practices
• Excellent interpersonal and communication skills
• Strong organizational and time-management abilities
• Cultural sensitivity and awareness of diversity
• Knowledge of community, health, and social service systems in the region
• Proficiency in Microsoft Office and client databases
• Valid G Class driver’s license and access to a reliable, insured vehicle
• Vulnerable Sector Police Check (within the last 2 months)

Nice To Haves

• Preference given to regulated professionals in good standing with an Ontario regulatory body
• Membership in a relevant regulatory body is an asset

Responsibilities

• Provide supportive counselling to individuals living with dementia and their care partners
• Conduct standardized assessments and develop individualized service and care plans
• Facilitate psychoeducational support groups
• Provide education on dementia care practices to promote safety, reduce care partner stress, and prevent crisis situations
• Support care partners in responding to behavioural expressions of dementia
• Assist with future care planning, advocacy, and system navigation
• Coordinate client participation in Alzheimer Society programs and services
• Build and maintain strong relationships with community partners
• Collaborate with internal and external interdisciplinary teams
• Represent the Alzheimer Society on committees and community initiatives

Benefits

• Competitive platinum level benefits package that rivals what is offered at many large corporations, fully covered by the Society and includes Employee Assistance Program (excludes LTD)
• 15 days vacation, in addition to office closure between December 25 and January 1. All vacation hours are accessible to you within three months of your employment with us.
• 18 sick days per year, 5 of which may be used for family obligation reasons
• 5 paid and 5 additional unpaid emergency leave days per year
• 1 Wellness Day after five years of service
• In the summer months, flex time may be used to take Friday afternoons off making the most of the great weather and everything our four counties have to offer.
• Professional development opportunities provided throughout the year to all positions
• Option to work from home 1 day per week
• Healthy work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees